Resetting used IPad

I bought a used IPad, did a restore on it, but it is asking me for the previous owners id and password, which I don't have access to. How do I get around this?

Posted on Jul 16, 2016 9:17 AM

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3 replies

Jul 17, 2016 2:57 PM in response to jacksonotanner

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

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Resetting used IPad

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