Can I give my damage phone to the apple store and get a new device with a better price?

My iPhone 6 Plus has damaged with water. Can I get a new phone with a better device if I give my phone to the apple store?

Posted on Jul 16, 2016 8:22 AM

Reply
2 replies

Jul 20, 2016 7:32 AM in response to anahitaakbari

You cannot hand in a phone under the trade in program if it is damaged, since, as stated, those are considered to have zero monetary value to put towards a trade in.


You could pay the out of warranty exchange fee and get a replacement, but under the OoW program, you will get exactly the same color, storage and model as you trade in. There is no up-grading allowed under OoW replacement. You get a like new replacement though for far less than a new device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I give my damage phone to the apple store and get a new device with a better price?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.