Jmpeet
Level 1 (5 points)
iTunes

Q: Syncing

We are unable to sync music from macbook to iPhone. How do we troubleshoot?

iPhone 5, iOS 9.3.2, syncing issues

Posted on Jul 16, 2016 11:23 AM

by Carolyn Samit,Apple recommended
Carolyn Samit Carolyn Samit
Level 10 (122,069 points)
Apple Music
A:

Make sure iTunes is up to date on your Mac.

 

Launch iTunes. Then go to the iTunes menu bar, (top of your screen) click iTunes > Check for Updates

 

Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB - Apple Support

 

 

Or, if you are syncing via iCloud, check here >   http://www.apple.com/icloud/setup/

Posted on Jul 16, 2016 11:29 AM

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