Siri thinks I am my mom

Question

Siri thinks I am my mom

... But only for phone calls, not iMessage. About two months ago, Siri started getting confused when i tell her to call my mom. She asks me which phone number for me to use. If I tell her to send my mom a message, she successfully sends my mom a message. No confusion. If I ask her who my mom is, or to get her address or phone number, she accesses the correct contact card. She just can't call her unless I use her name. It's a weird little bug. Any thoughts on what to check? This happens regardless of device.

iPhone 6, iOS 9.3.2

Posted on Jul 16, 2016 11:32 AM

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Answer 1

Rysz

Level 8

44,531 points

Jul 16, 2016 11:57 AM in response to Heather Glude

First, confirm that both, yours and your mother's, Contacts cards are accurate and you have the relationship fields selected (Mother, Daughter).

Second, try a simple Reset of the iPhone.

Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).

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Answer 2

Jul 16, 2016 12:31 PM in response to Rysz

Thank you for the response. Since this happens on multiple devices, a phone reset will not resolve it, and the phone has been reset multiple times since the problem first occurred for various other reasons. The contact cards are accurate, which can be verified since all other permutations of asking for Siri to do things related to 'my mom' do function (sending messages, asking for her phone number or address, etc). It's only when I ask to call her that the confusion happens.

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Answer 3

jeremy_c

Level 1

19 points

Sep 20, 2016 4:56 PM in response to Heather Glude

This is driving me nuts as I have the same problem. Clearly in my card my mother is listed correctly. In fact, "call my mother" works fine, 100% of the time. "call my mom", like I always use to do, always calls me.

So, "call my mother" works, "call my mom" calls me. There is only 1 "mother" relation on my contact card as well.

Any help would be greatly appreciated!

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Answer 4

Sep 20, 2016 5:41 PM in response to jeremy_c

I just tried 'my mother' on my phone and that DOES work, just like you said. I hadn't tried that. Also, 'call mom' works, I assume because her nickname is 'Mom.'

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Answer 5

Laid GP

Level 1

8 points

Oct 18, 2016 6:59 PM in response to Heather Glude

I have been having the same issue and it is driving me nuts. Also does it with my dad.

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