How do I remove Advanced Mac Cleaner? I have read the related posts on this forum and followed the instructions given, but they are incongruent with what happens in reality on my computer.

Question

Level 1

6 points

How do I remove Advanced Mac Cleaner? I have read the related posts on this forum and followed the instructions given, but they are incongruent with what happens in reality on my computer.

I have read the related posts on this forum & followed the instructions given, but they are incongruent with what actually happens on my computer.

Running a late 2012 27" iMac. 3.4GHz Core i7

Have just updated to Version 10.11.5

What am I missing here...

So the instructions start by saying select: ~/Library/LaunchAgents

Then control click to bring up, & select: Services > Open

When I control click, I do not get this option

I have tried these steps with all of the text lines suggested & get nothing.

"Optionally Remove Other Adware Files" is also mentioned. I can't find this anywhere either

I'm usually pretty good with this kinda stuff & it was only an accidental bump that installed the pesky bugger last night as I went to close the window. Might have to change the trackpad control to a click instead of a tap, though it's never happened before in all the years.

Any advice would be gratefully received!

...thanks in anticipation 🙂

iMac (27-inch, Late 2012), OS X Yosemite (10.10)

Posted on Jul 16, 2016 5:54 PM

Reply

Answer 1

Linc Davis

Level 10

209,951 points

Jul 16, 2016 7:39 PM in response to squeegypop

When I control click, I do not get this option

If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Reply

Answer 2

squeegypop Author

Level 1

6 points

Jul 18, 2016 2:06 AM in response to Linc Davis

Thanks for the timely response Linc!

I followed your directions exactly. I could see what I pasted into the Finder text box (you suggested I may not), but apparently none of those folders exist. Could they be called something else?

Following, are the instructions that I initially tried:

(I still can't find the section "Optionally remove other adware files")

Refer to the following Apple Support document: Stop pop-up ads and adware in Safari - Apple Support. "Advanced Mac Cleaner" will require following the instructions in that document with the following modifications:

Under the section Optionally remove other adware files, add the following to the list of files to delete:

~/Library/LaunchAgents/com.pcv.hlpramc.plist

Restart your Mac.
Then: Repeat the above instructions with the following two files:

~/Library/AdvancedMacCleaner

/Library/Application Support/amc

Note the difference in the path names. One is preceded by the ~ (tilde), the other is not. As long as you use the Go to Folder method you will find the files that require deletion.

I found the following two items in the described locations, but have not deleted them yet, as I assume the above steps are also important otherwise they would not be listed. These two items described below are the only two things that I could find.

Then: Open  (Apple menu) System Preferences > Users & Groups > Login Items. If there is an entry in that list named "Advanced Mac Cleaner" remove it from the Login Items list using the [—] (minus) button below it.
Then: Open the Applications folder by using the Finder's Go menu > Applications. If there is a folder in it named "Advanced Mac Cleaner", drag it to the Trash.
Finally: empty the Trash and restart your Mac.

...do you have any further ideas???

Thanks so much!

Reply

Answer 3

Linc Davis

Level 10

209,951 points

Jul 18, 2016 6:07 AM in response to squeegypop

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.8 ("Mountain Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The procedure is easy to do right, but it's also easy to do wrong, so I've made the instructions very detailed. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy the text of a particular web page (not this one) to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "GitHub") in Safari. Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.

8. Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name ("Terminal") into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

Test started

Part 1 of 4 done at: … sec
…
Part 4 of 4 done at: … sec

The test results are on the Clipboard.

Please close this window.

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Please close this window" to appear—again, usually within a few minutes. If you don't see that message within about 30 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something.

In order to get results, the test must either be allowed to complete or else manually stopped as above. If you close the Terminal window while the test is still running, the partial results won't be saved.

11. When the test is complete, or if you stopped it manually, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

13. When you're done with the test, it's gone. There is nothing to uninstall or clean up.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

15. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 4

squeegypop Author

Level 1

6 points

Jul 26, 2016 9:34 PM in response to Linc Davis

Hi Linc

I've been away mostly since you sent those instructions through. Just doing it all now. Here's what I got:

1 Start time: 14:18:16 07/27/16

2

3 Revision: 1628

4

5 Model Identifier: iMac13,2

6 Boot ROM Version: IM131.010A.B09

7 System Version: OS X 10.11.6 (15G31)

8 Kernel Version: Darwin 15.6.0

9 Time since boot: 6:00

10

11 Bluetooth

12

13 Apple Wireless Keyboard

14 Apple Wireless Trackpad

15

16 I/O out, sampled (KiB/s)

17

18 AddressBookManager (UID 501): 3247

19

20 Energy impact, lifetime (relative)

21

22 firefox (UID 501): 15.76

23

24 Energy impact, sampled (relative)

25

26 AddressBookManager (UID 501): 63.93

27

28 CPU usage, sampled (ms/s)

29

30 AddressBookManager (UID 501): 658.24

31

32 Memory (MB)

33

34 kernel_task (UID 0): 1336

35 firefox (UID 501): 1156

36

37 Print jobs

38

39 Photosmart_Premium_C309g_m-9 1

40

41 LS schemes: No

42

43 Global prefs (system)

44

45 MultipleSessionEnabled = 1

46

47 Diagnostic reports

48

49 2016-07-09 helpd crash

50 2016-07-18 Finder crash

51

52 HID errors: 157

53

54 Kernel log

55

56 Jul 26 17:53:22 pci pause: SDXC

57 Jul 26 19:12:33 pci pause: SDXC

58 Jul 26 19:16:59 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xabbfe33176b39aab

59 Jul 26 20:05:38 pci pause: SDXC

60 Jul 26 20:17:16 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xabbfe3316cb2d33b

61 Jul 26 21:56:51 pci pause: SDXC

62 Jul 26 22:17:14 pci pause: SDXC

63 Jul 26 22:20:05 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xabbfe3316ed7b45b

64 Jul 26 23:24:13 pci pause: SDXC

65 Jul 26 23:28:02 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xabbfe3316d27ac23

66 Jul 27 00:29:04 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xabbfe33176c4086b

67 Jul 27 01:11:20 pci pause: SDXC

68 Jul 27 01:32:10 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xabbfe3316d1d7bcb

69 Jul 27 08:18:41 IO80211ControllerMonitor::configureSubscriptions() failed to add subscriptionIO80211Controller::start _controller is 0xeb97c6ca7761df5d, provider is 0xeb97c6c8f897925d

70 Jul 27 08:18:41 TBIOBlockStorageDriver: super::probe failed

71 Jul 27 08:18:41 TBIOBlockStorageDriver: super::probe failed

72 Jul 27 08:18:41 init: error getting PHY_MODE; using MODE_UNKNOWN

73 Jul 27 08:19:08 pci pause: SDXC

74 Jul 27 09:25:02 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xcae6bc605a25c667

75 Jul 27 09:39:26 pci pause: SDXC

76 Jul 27 10:29:30 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xcae6bc6059d758ff

77 Jul 27 11:35:38 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xcae6bc605a741137

78 Jul 27 12:39:34 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xcae6bc605433a3cf

79 Jul 27 13:43:21 ASP_TCP Disconnect: triggering reconnect by bumping reconnTrigger from curr value 0 on so 0xcae6bc6059fcfb3f

80 Jul 27 14:07:59 pci pause: SDXC

81

82 System log

83

84 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 0

85 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 0

86 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 1

87 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 1

88 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 0

89 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 0

90 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 1

91 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 1

92 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 0

93 Jul 27 14:07:14 symptomsd: __73-[NetworkAnalyticsEngine observeValueForKeyPath:ofObject:change:context:]_block_invoke unexpected switch value 2

94 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 1

95 Jul 27 14:07:14 ntpd: sigio_handler: sigio_handler_active != 0

96 Jul 27 14:07:14 symptomsd: -[NetworkAnalyticsEngine _writeJournalRecord:fromCellFingerprint:key:atLOI:ofKind:lqm:isFaulty:] Hashing of the primary key failed. Dropping the journal record.

97 Jul 27 14:07:14 symptomsd: -[NetworkAnalyticsEngine _writeJournalRecord:fromCellFingerprint:key:atLOI:ofKind:lqm:isFaulty:] Hashing of the primary key failed. Dropping the journal record.

98 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 0

99 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 1

100 Jul 27 14:07:15 mDNSResponder: mDNS_RegisterInterface: Frequent transitions for interface en1 (10.0.1.3)

101 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 1

102 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 0

103 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 1

104 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 0

105 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 1

106 Jul 27 14:07:15 ntpd: sigio_handler: sigio_handler_active != 0

107 Jul 27 14:07:16 symptomsd: -[NetworkAnalyticsEngine _writeJournalRecord:fromCellFingerprint:key:atLOI:ofKind:lqm:isFaulty:] Hashing of the primary key failed. Dropping the journal record.

108 Jul 27 14:07:16 symptomsd: __73-[NetworkAnalyticsEngine observeValueForKeyPath:ofObject:change:context:]_block_invoke unexpected switch value 2

109

110 launchd log

111

112 Jul 26 07:51:33 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchAgents/com.apple.MDCrashReportd.plist, error = 2: No such file or directory

113 Jul 26 07:51:33 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.806, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000

114 Jul 26 08:41:48 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchAgents/com.apple.mrt.uiagent.plist, error = 2: No such file or directory

115 Jul 26 08:41:48 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchDaemons/com.apple.mrt.plist, error = 2: No such file or directory

116 Jul 26 08:42:40 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchDaemons/com.apple.stackshot.plist, error = 2: No such file or directory

117 Jul 26 08:43:04 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

118 Jul 26 08:43:18 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

119 Jul 26 08:43:26 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.100, error = 138: Service cannot be loaded on this hardware

120 Jul 26 08:43:31 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: caller = otherbsd.247, service = com.deskconnect.mac.helper, error = 119: Service is disabled

121 Jul 26 08:43:31 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: caller = otherbsd.247, service = com.apple.photostream-agent, error = 119: Service is disabled

122 Jul 26 08:43:31 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: caller = otherbsd.247, service = com.fiplab.PinTabHelper, error = 119: Service is disabled

123 Jul 26 08:43:31 com.apple.xpc.launchd.user.domain.501.100006.Aqua: Could not import service from caller: caller = otherbsd.247, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

124 Jul 26 08:43:38 com.apple.xpc.launchd.user.domain.248.100015.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.371, error = 138: Service cannot be loaded on this hardware

125 Jul 26 08:43:38 com.apple.xpc.launchd.user.domain.248.100015.Aqua: Could not import service from caller: caller = otherbsd.390, service = com.deskconnect.mac.helper, error = 119: Service is disabled

126 Jul 26 08:43:38 com.apple.xpc.launchd.user.domain.248.100015.Aqua: Could not import service from caller: caller = otherbsd.390, service = com.apple.photostream-agent, error = 119: Service is disabled

127 Jul 26 08:43:38 com.apple.xpc.launchd.user.domain.248.100015.Aqua: Could not import service from caller: caller = otherbsd.390, service = com.fiplab.PinTabHelper, error = 119: Service is disabled

128 Jul 26 20:15:49 com.adobe.ARM.UUID: Interval spawn of service failed: 139: Service cannot presently execute

129 Jul 27 08:18:40 : Failed to remove file or directory: name = dyld_shared_cache_x86_64, error = 1: Operation not permitted. Further logging suppressed.

130 Jul 27 08:18:40 com.apple.airplaydiagnostics.server: Unrecognized MachService property: ResetAtClose

131 Jul 27 08:18:45 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: path = /System/Library/LaunchAgents/com.apple.FirmwareUpdateHelper.plist, caller = loginwindow.95, error = 138: Service cannot be loaded on this hardware

132 Jul 27 08:18:45 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: caller = otherbsd.304, service = com.deskconnect.mac.helper, error = 119: Service is disabled

133 Jul 27 08:18:45 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: caller = otherbsd.304, service = com.apple.photostream-agent, error = 119: Service is disabled

134 Jul 27 08:18:45 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: caller = otherbsd.304, service = com.fiplab.PinTabHelper, error = 119: Service is disabled

135 Jul 27 08:18:45 com.apple.xpc.launchd.user.domain.501.100009.Aqua: Could not import service from caller: caller = otherbsd.304, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

136 Jul 27 12:02:29 com.adobe.ARM.UUID: Interval spawn of service failed: 139: Service cannot presently execute

137

138 System services loaded

139

140 com.adobe.ARMDC.Communicator

141 com.adobe.ARMDC.SMJobBlessHelper

142 com.adobe.fpsaud

143 com.adobe.versioncueCS3

144 com.apple.logd

145 - status: 1

146 com.apple.watchdogd

147 com.google.keystone.daemon

148 com.seagate.TBDecorator.plist

149

150 Login services loaded

151

152 com.adobe.ARMDCHelper.UUID

153 - status: 111

154 com.bittorrent.uTorrent

155 com.google.keystone.system.agent

156 com.pcv.amcuninstall

157 com.pcv.hlpramcn

158

159 Contents of /Library/LaunchAgents/com.adobe.ARMDCHelper.UUID.plist

160 - mod date: Jul 12 13:10:41 2016

161 - size (B): 577

162 - checksum: 2197523146

163

164 <?xml version="1.0" encoding="UTF-8"?>

165 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

166 <plist version="1.0">

167 <dict>

168 <key>Label</key>

169 <string>com.adobe.ARMDCHelper.UUID</string>

170 <key>ProgramArguments</key>

171 <array>

172 <string>/Library/Application Support/Adobe/ARMDC/Application/Acrobat Update Helper.app/Contents/MacOS/Acrobat Update Helper</string>

173 </array>

174 <key>RunAtLoad</key>

175 <true/>

176 <key>StartInterval</key>

177 <integer>12600</integer>

178 </dict>

179 </plist>

180

181 Contents of /Library/LaunchDaemons/com.adobe.versioncueCS3.plist

182 - mod date: Jul 29 09:19:47 2010

183 - size (B): 621

184 - checksum: 714202969

185

186 <?xml version="1.0" encoding="UTF-8"?>

187 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

188 <plist version="1.0">

189 <dict>

190 <key>GroupName</key>

191 <string>wheel</string>

192 <key>Label</key>

193 <string>com.adobe.versioncueCS3</string>

194 <key>OnDemand</key>

195 <true/>

196 <key>ProgramArguments</key>

197 <array>

198 <string>/Library/Application Support/Adobe/Adobe Version Cue CS3/Server/bin/VersionCueCS3d</string>

199 </array>

200 <key>RunAtLoad</key>

201 <false/>

202 <key>ServiceDescription</key>

203 <string>Adobe Version Cue CS3</string>

204 <key>UserName</key>

205 <string>root</string>

206 </dict>

207 </plist>

208

209 Contents of /System/Library/LaunchDaemons/com.seagate.TBDecorator.plist

210 - mod date: Oct 12 09:46:28 2013

211 - size (B): 617

212 - checksum: 3070240373

213

214 <?xml version="1.0" encoding="UTF-8"?>

215 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

216 <!--

217 com.seagate.TBDecorator.plist

218 SeagateDiagnostics

219 Created by John Brisbin on 3/10/10.

221 -->

222 <plist version="1.0">

223 <dict>

224 <key>KeepAlive</key>

225 <true/>

226 <key>Label</key>

227 <string>com.seagate.TBDecorator.plist</string>

228 <key>RunAtLoad</key>

229 <true/>

230 <key>ProgramArguments</key>

231 <array>

232 <string>/Library/Application Support/Seagate/TBLoopDriveParams</string>

233 </array>

234 </dict>

235 </plist>

236

237 Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

238 - mod date: Mar 19 07:49:40 2016

239 - size (B): 574

240 - checksum: 408149527

241

242 <?xml version="1.0" encoding="UTF-8"?>

243 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

244 <plist version="1.0">

245 <dict>

246 <key>Label</key>

247 <string>com.adobe.ARM.UUID</string>

248 <key>ProgramArguments</key>

249 <array>

250 <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

251 </array>

252 <key>RunAtLoad</key>

253 <true/>

254 <key>StartInterval</key>

255 <integer>12600</integer>

256 </dict>

257 </plist>

258

259 Contents of Library/LaunchAgents/com.bittorrent.uTorrent.plist

260 - mod date: Mar 25 09:16:33 2015

261 - size (B): 511

262 - checksum: 68136511

263

264 <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC -//Apple Computer//DTD PLIST 1.0//EN http://www.apple.com/DTDs/PropertyList-1.0.dtd> <plist version="1.0"> <dict> <key>Label</key> <string>com.bittorrent.uTorrent</string> <key>ProgramArguments</key> <array> <string>/usr/bin/open</string> <string>-W</string> <string>-a</string> <string>/Applications/uTorrent.app</string> </array> <key>KeepAlive</key> <false/> <key>LaunchOnlyOnce</key> <true/> </dict> </plist>

265

266 Contents of Library/LaunchAgents/com.pcv.amcuninstall.plist

267 - mod date: Jul 16 20:17:00 2016

268 - size (B): 497

269 - checksum: 1496692604

270

271 <?xml version="1.0" encoding="UTF-8"?>

272 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

273 <plist version="1.0">

274 <dict>

275 <key>Label</key>

276 <string>com.pcv.amcuninstall</string>

277 <key>ProgramArguments</key>

278 <array>

279 <string>/Users/USER/Library/Application Support/amc/amcuninstall.app/Contents/MacOS/amcuninstall</string>

280 </array>

281 <key>WatchPaths</key>

282 <array>

283 <string>/Users/USER/.Trash</string>

284 </array>

285 </dict>

286 </plist>

287

288 Contents of Library/LaunchAgents/com.pcv.hlpramcn.plist

289 - mod date: Jul 16 20:17:00 2016

290 - size (B): 490

291 - checksum: 537543015

292

293 <?xml version="1.0" encoding="UTF-8"?>

294 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

295 <plist version="1.0">

296 <dict>

297 <key>Disabled</key>

298 <false/>

299 <key>KeepAlive</key>

300 <true/>

301 <key>Label</key>

302 <string>com.pcv.hlpramcn</string>

303 <key>LimitLoadToSessionType</key>

304 <string>Aqua</string>

305 <key>Program</key>

306 <string>/Users/USER/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc</string>

307 </dict>

308 </plist>

309

310 User login items

311

312 iTunesHelper

313 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

314 Dropbox

315 - /Applications/Dropbox.app

316 Advanced Mac Cleaner

317 - /Applications/Advanced Mac Cleaner.app

318

319 Firefox extensions

320

321 Firefox Hello Beta

322 Ghostery

323

324 iCloud services

325

326 MOBILE_DOCUMENTS

327 PHOTO_STREAM

328 CONTACTS

329 CALENDAR

330 REMINDERS

331 BOOKMARKS

332 SHARED_STREAMS

333 FIND_MY_MAC

334

335 iCloud errors

336

337 cloudd 4

338 cloudphotosd 2

339

340 Continuity errors

341

342 sharingd 16

343

344 Restrictive permissions: 159

345

346 Lockfiles: 19

347

348 High file counts

349

350 Desktop: 102

351

352 Extensions

353

354 /Library/Extensions/hp_io_enabler_compound.kext

355 - com.hp.kext.io.enabler.compound

356 - Hewlett Packard (6HB5Y2QTA3)

357 /System/Library/Extensions/BJUSBMP.kext

358 - jp.co.canon.bj.kext.BJUSBMP

359 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMControl.kext

360 - com.huawei.driver.HuaweiDataCardACMControl

361 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardACMData.kext

362 - com.huawei.driver.HuaweiDataCardACMData

363 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardActivateDriver.kext

364 - com.huawei.driver.HuaweiDataCardActivateDriver

365 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMControl.kext

366 - com.huawei.driver.HuaweiDataCardECMControl

367 /System/Library/Extensions/HuaweiDataCardDriver.kext/Contents/PlugIns/HuaweiDat aCardECMData.kext

368 - com.huawei.driver.HuaweiDataCardECMData

369 /System/Library/Extensions/HuaweiDataCardDriver.kext

370 - com.huawei.driver.HuaweiDataCardDriver

371 /System/Library/Extensions/JMicronATA.kext

372 - com.jmicron.JMicronATA

373 /System/Library/Extensions/Maxon.kext/Contents/PlugIns/MSM6280Panther.kext

374 - au.com.maxon.driver.MSM6280Panther

375 /System/Library/Extensions/Maxon.kext/Contents/PlugIns/MSM6280Universal.kext

376 - au.com.maxon.driver.MSM6280Universal

377 /System/Library/Extensions/Maxon.kext

378 - au.com.maxon.driver.MaxonFamily

379 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateDriveIcons.kext

380 - com.seagate.driver.SeagateDriveIcons

381 - Seagate Technologies LLC (57HJ3KH2XC)

382 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_4.kext

383 - com.seagate.driver.PowSecLeafDriver_10_4

384 - Seagate Technologies LLC (57HJ3KH2XC)

385 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_5.kext

386 - com.seagate.driver.PowSecLeafDriver_10_5

387 - Seagate Technologies LLC (57HJ3KH2XC)

388 /System/Library/Extensions/Seagate Storage Driver.kext

389 - com.seagate.driver.PowSecDriverCore

390 - Seagate Technologies LLC (57HJ3KH2XC)

391 /System/Library/Extensions/SierraSupport.kext

392 - com.sierrawireless.driver.SierraSupport

393 /System/Library/Extensions/SierraSupportKicker.kext

394 - com.sierrawireless.driver.SierraSupportKicker

395 /System/Library/Extensions/SierraSwitch.kext

396 - com.sierrawireless.driver.SierraSwitch

397 /System/Library/Extensions/USBExpressCardCantWake_Huawei.kext

398 - com.apple.dts.driver.USBExpressCardCantWake

399 /System/Library/Extensions/ZTEUSBCDCACMControl.kext

400 - com.ZTE.driver.ZTEUSBCDCACMControl

401 /System/Library/Extensions/ZTEUSBCDCACMData.kext

402 - com.ZTE.driver.ZTEUSBCDCACMData

403

404 Applications

405

406 /Applications/Advanced Mac Cleaner.app

407 - com.PCvark.Advanced-Mac-Cleaner

408 - PCVARK software Private Limited (RQA86TX865)

409 /Applications/Billings.app

410 - com.marketcircle.Billings3

411 - Marketcircle Inc

412 /Applications/Toast 10 Titanium/DiskCatalogMaker.app

413 - com.mac.fujisoft.DiskCatalogMaker

414 - Fujiwara Software Code Signing Certificate

415 /Applications/VirtualDJ Home.app

416 - com.atomixproductions.virtualdjhome

417 - Atomix Productions Inc.

418 /Users/USER/Library/Application Support/amc/amcuninstall.app

419 - com.pcv.amcuninstall

420 - PCVARK software Private Limited (RQA86TX865)

421 /Users/USER/Library/Application Support/amc/helperamc.app

422 - com.pcv.hlpramc

423 - PCVARK software Private Limited (RQA86TX865)

424

425 Frameworks

426

427 /Library/Frameworks/DivXInstallerUtilities.framework

428 - com.yourcompany.DivXInstallerUtilities

429 /Library/Frameworks/Maxon.framework

430 - au.com.maxon.framework.Maxon

431

432 PrefPane

433

434 /Library/PreferencePanes/Flash Player.prefPane

435 - com.adobe.flashplayerpreferences

436 /Library/PreferencePanes/Growl.prefPane

437 - com.growl.prefpanel

438 /Library/PreferencePanes/NTFSforMacOSX.prefPane

439 - com.paragon-software.filesystems.ntfs.prefpanel

440 /Library/PreferencePanes/VersionCueCS3.prefPane

441 - com.adobe.versioncueCS3.VCPrefPane

442

443 Bundles

444

445 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/ASEFormat.plugin

446 - com.adobe.aseformat

447 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/BMP.plugin

448 - NA

449 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/Cineon.plugin

450 - NA

451 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/EPS Parser.plugin

452 - NA

453 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/GIF.plugin

454 - NA

455 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/JPEG2000.plugin

456 - NA

457 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/OpenEXR.plugin

458 - NA

459 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/PBM.plugin

460 - NA

461 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/PCX.plugin

462 - NA

463 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/PNG.plugin

464 - NA

465 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/Pixar.plugin

466 - NA

467 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/Radiance.plugin

468 - NA

469 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/Targa.plugin

470 - NA

471 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/WBMP.plugin

472 - NA

473 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/altiveccore.plugin

474 - NA

475 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/dicom.plugin

476 - com.adobe.dicom

477 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/mmxcore.plugin

478 - NA

479 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/multiprocessor support.plugin

480 - NA

481 /Library/Application Support/Adobe/Adobe Asset Services CS3/Plug-Ins/ppccore.plugin

482 - NA

483 /Library/Application Support/Adobe/Adobe Asset Services CS3/Required/Photoshop Adapter.plugin

484 - NA

485 /Library/Application Support/Adobe/Flash Player/Flash Player.plugin

486 - com.macromedia.Flash Player.plugin

487 /Library/Application Support/Adobe/Plug-Ins/CS3/File Formats/Camera Raw.plugin

488 - com.adobe.CameraRaw

489 /Library/Application Support/Canon/ScanGear/Plugins/CNCL2006.plugin

490 - jp.co.Canon.bj.scan.2006

491 /Library/Application Support/Canon/ScanGear/Plugins/MPScannerUSB4.plugin

492 - jp.co.Canon.mp.scanner.usb4

493 /Library/Application Support/Canon/ScanGear/Plugins/acrop.plugin

494 - jp.co.canon.scangear.acrop

495 /Library/Application Support/Canon/ScanGear/Plugins/ausm.plugin

496 - jp.co.canon.scangear.ausm

497 /Library/Application Support/Canon/ScanGear/Plugins/balco.plugin

498 - jp.co.canon.scangear.balco

499 /Library/Application Support/Canon/ScanGear/Plugins/filter.plugin

500 - jp.co.canon.scangear.filter

501 /Library/Application Support/Canon/ScanGear/Plugins/gercg.plugin

502 - jp.co.canon.scangear.gercg

503 /Library/Application Support/Canon/ScanGear/Plugins/mc03.plugin

504 - jp.co.canon.scangear.mc03

505 /Library/Application Support/Canon/ScanGear/Plugins/mld1210.plugin

506 - jp.co.canon.scangear.mld2006

507 /Library/Application Support/Canon/ScanGear/Plugins/moire494.plugin

508 - jp.co.canon.scangear.moire494

509 /Library/Application Support/Canon/ScanGear/Plugins/nbs4mb.plugin

510 - jp.co.canon.scangear.nbs4mb

511 /Library/Application Support/Canon/ScanGear/Plugins/qare.plugin

512 - jp.co.canon.scangear.qare

513 /Library/Application Support/Canon/ScanGear/Plugins/rotate.plugin

514 - jp.co.canon.scangear.rotate

515 /Library/Application Support/Canon/ScanGear/Plugins/rstcol200.plugin

516 - jp.co.canon.scangear.rstcol200

517 /Library/Application Support/Canon/ScanGear/Plugins/smac.plugin

518 - jp.co.canon.scangear.smac

519 /Library/Application Support/Canon/ScanGear/Plugins/stad2008.plugin

520 - jp.co.canon.scangear.stad2008

521 /Library/Application Support/Canon/ScanGear/Plugins/zoom.plugin

522 - jp.co.canon.scangear.zoom

523 /Library/Contextual Menu Items/dppCMPlugIn.plugin

524 - jp.Canon.DPPCMPlugIn

525 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Core.framew ork/Versions/2.0/Resources/PlugIns/CFXmlParser.plugin

526 - com.hp.dmf.plugins.CFXmlParser

527 - Software Signing

528 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Core.framew ork/Versions/2.0/Resources/PlugIns/LegacySecureData.plugin

529 - com.hp.dmf.plugins.LegacySecureData

530 - Software Signing

531 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Core.framew ork/Versions/2.0/Resources/PlugIns/SecureData.plugin

532 - com.hp.dmf.plugins.SecureData

533 - Software Signing

534 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Core.framew ork/Versions/2.0/Resources/PlugIns/libXmlParser.plugin

535 - com.hp.dmf.plugins.libXmlParser

536 - Software Signing

537 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/CDPrintingStatus.plugin

538 - com.hp.dmf.plugins.CDPrintingStatus

539 - Software Signing

540 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/CoversStatus.plugin

541 - com.hp.dmf.plugins.CoversStatus

542 - Software Signing

543 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/DeviceAlerts.plugin

544 - com.hp.dmf.plugins.DeviceAlerts

545 - Software Signing

546 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/DeviceStatus.plugin

547 - com.hp.dmf.plugins.DeviceStatus

548 - Software Signing

549 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/DeviceTrays.plugin

550 - com.hp.dmf.plugins.DeviceTrays

551 - Software Signing

552 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/EstimatedPagesStatus.plugin

553 - com.hp.dmf.plugins.EstimatedPagesStatus

554 - Software Signing

555 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/JobsStatus.plugin

556 - com.hp.dmf.plugins.JobsStatus

557 - Software Signing

558 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/SpecialtyPrintingStatus.plugin

559 - com.hp.dmf.plugins.SpecialPrintingStatus

560 - Software Signing

561 /Library/Frameworks/HPDeviceModel.framework/Versions/2.0/Frameworks/Status.fram ework/Versions/2.0/Resources/PlugIns/SuppliesStatus.plugin

562 - com.hp.dmf.plugins.SuppliesStatus

563 - Software Signing

564 /Library/Frameworks/HPSmartPrint.framework/PlugIns/SPSettingValueTransformer.pl ugin

565 - com.hp.print.HPSmartPrint.SPSettingValueTransformer

566 - Software Signing

567 /Library/Internet Plug-Ins/AdobePDFViewer.plugin

568 - com.adobe.acrobat.pdfviewer

569 - Adobe Systems, Inc.

570 /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

571 - com.adobe.acrobat.pdfviewerNPAPI

572 - Adobe Systems, Inc.

573 /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

574 - net.telestream.wmv.plugin

575 - Telestream Inc.

576 /Library/Internet Plug-Ins/Quartz Composer.webplugin

577 - com.apple.QuartzComposer.webplugin

578 - Software Signing

579 /Library/Internet Plug-Ins/Silverlight.plugin

580 - com.microsoft.SilverlightPlugin

581 /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

582 - com.google.googletalkbrowserplugin

583 - Google Inc.

584 /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

585 - com.google.o1dbrowserplugin

586 - Google Inc.

587 /Library/ScriptingAdditions/Adobe Unit Types.osax

588 - NA

589 /Library/SystemMigration/History/MigrationUUID/QuarantineRoot/System/Library/Fi lesystems/ufsd_NTFS.fs

590 - com.paragon-software.filesystems.ntfs.fsbundle

591 /Library/Widgets/BigPond Wireless Broadband Widget.wdgt

592 - com.bigpond.widget.bpwbbmeter

593 /Users/USER/Library/Address Book Plug-Ins/DeskConnect Plug-In.bundle

594 - com.deskconnect.address-book-plugin

595 - Apple Mac OS Application Signing

596 /Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

597 - com.Google.GoogleEarthPlugin.plugin

598 - Google Inc.

599

600 Bundles (new)

601

602 /Library/PreferencePanes/Flash Player.prefPane

603 - com.adobe.flashplayerpreferences

604

605 Library paths

606

607 /Applications/Adobe Flash CS3/AIK/runtimes/air/mac/Adobe AIR.framework/Resources/WebKit.dylib

608 /Applications/Adobe Flash CS3/AIK/runtimes/air/mac/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

609 /Applications/Adobe Flash CS3/AIK/runtimes/air/mac/Adobe AIR.framework/Versions/Current/Resources/WebKit.dylib

610 /Applications/Adobe Photoshop CS3/MATLAB/psmatlab.dylib

611 /Library/Application Support/Adobe/SING/TINthread.dylib

612 /Users/USER/Library/Application Support/Firefox/Profiles/mw76zwyu.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib

613 /Users/USER/Library/Application Support/Firefox/Profiles/mw76zwyu.default/gmp-gmpopenh264/1.5.3/libgmpopenh264. dylib

614 /Users/USER/Library/Application Support/Firefox/Profiles/mw76zwyu.default/gmp-widevinecdm/1.4.8.866/libwidevine cdm.dylib

615

616 App extensions

617

618 com.getdropbox.dropbox.garcon

619 com.readitlater.PocketMac.AddToPocketShareExtension

620

621 Non-loading kernel extensions

622

623 /System/Library/Extensions/AppleOSXUSBNCM.kext

624 - com.apple.driver.AppleOSXUSBNCM

625 - Software Signing

626 /System/Library/Extensions/Maxon.kext/Contents/PlugIns/MSM6280Panther.kext

627 - au.com.maxon.driver.MSM6280Panther

628

629 Installations

630

631 Adobe Flash Player: 26/07/2016, 11:45 AM

632 Adobe Acrobat Reader DC (15.017.20050): 16/07/2016, 1:04 AM

633 ARMDC Agent Installer: 12/07/2016, 1:10 PM

634 Adobe Flash Player: 3/07/2016, 6:53 PM

635 Adobe Acrobat Reader DC (15.016.20045): 9/06/2016, 9:49 PM

636

637 Elapsed time (sec): 456

Reply

Answer 5

Linc Davis

Level 10

209,951 points

Jul 27, 2016 1:23 PM in response to squeegypop

The files are right where I said they are, so the question is why you can't find them.

Please post a screenshot that shows what you did. Be careful not to include any private information.

Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

Reply

Answer 6

squeegypop Author

Level 1

6 points

Jul 27, 2016 4:39 PM in response to Linc Davis

Just to be clear, could you tell me exactly what you need me to do please Linc?

Reply

Answer 7

Linc Davis

Level 10

209,951 points

Jul 27, 2016 5:21 PM in response to squeegypop

I am trying to figure out why my instructions are not working for you. Since I can't do that from your description, I would like to see one or more illustrations. The procedure for taking a screenshot is linked to my last comment.

Reply

Answer 8

squeegypop Author

Level 1

6 points

Jul 28, 2016 1:59 AM in response to Linc Davis

Yes, I guessed that.

But I was just wondering what exactly you wanted me to take a screen shot of - which part(s) of which instructions?

Reply

Answer 9

squeegypop Author

Level 1

6 points

Jul 28, 2016 2:16 AM in response to Linc Davis

...could you please link me to the process to which you refer...and tell me which shots you want.

Reply

Answer 10

Linc Davis

Level 10

209,951 points

Jul 28, 2016 5:15 AM in response to squeegypop

Please open the Library folder in your home folder by holding down the option key and selecting

Go ▹ Library

from the Finder menu bar. Navigate in the usual way to the item indicated.

Reply

Answer 11

squeegypop Author

Level 1

6 points

Jul 28, 2016 4:19 PM in response to Linc Davis

Reply

Answer 12

Linc Davis

Level 10

209,951 points

Jul 28, 2016 4:26 PM in response to squeegypop

You can delete that, but the item I'm trying to get you to open is the folder named "LaunchAgents," which is lower down in the view shown in the screenshot. That's where you'll find the files you need to delete.

Reply