HT201762: Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV

Learn about Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV
kesh36

Q: My computer's iTunes won't let me login, but I can on other devices.  No login screen appears in any attempt I make on iTunes.

I can't log into my itunes 12.3.3 account on my mac book pro running el capitan. I also wasn't able to log into the account on another user account on my mac or when running Yosemiti. If I turn off my firefall and security for my mac and computer, respectively, I'm still not able to log in, as in, I'm never taken to the login screen, but I can still browse the store. As a result, I can't listen to any of my purchases items. I can still log into my account on my phone and other computers. What's happening?

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.3)

Posted on Jul 17, 2016 3:54 AM