gabrielpomer
Level 1 (13 points)
iCloud

Q: iCloud Drive Not Uploading

Since 3 weeks, each time I put a new file in my iCloud Drive in Finder on my MacBook Air, it won't upload. The process starts but it stops near the end. The little uploading circle is almost full but all my new files are uploading since 3 weeks. Am I the only one with that problem or is it a problem with the iCloud servers?

MacBook Air, OS X El Capitan (10.11.5)

Posted on Jul 17, 2016 1:28 PM

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gabrielpomer

Q: iCloud Drive Not Uploading

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Jul 17, 2016 6:12 PM in response to gabrielpomer
    Level 10 (119,384 points)
    Apple Watch
    Jul 17, 2016 6:12 PM in response to gabrielpomer

    Try relaunching the Finder.

     

    The Command + Option + Esc keyboard shortcut will bring up the force quit window. Select Finder then click Relaunch.

     

    Or, go to the Apple menu  and click Force Quit from the drop down menu > Finder > Relaunch

     

    If that doesn't help, check your iCloud Storage >  Manage your iCloud storage - Apple Support

  • by gabrielpomer,

    gabrielpomer gabrielpomer Jul 17, 2016 7:01 PM in response to Carolyn Samit
    Level 1 (13 points)
    iCloud
    Jul 17, 2016 7:01 PM in response to Carolyn Samit

    Thank you but I tried and it didn't solve my problem. My files keep being stuck in uploading. I looked at my iCloud storage and I have over 1 GB left so that's not the cause of my problem.

  • by Eric Root,

    Eric Root Eric Root Jul 18, 2016 10:31 AM in response to gabrielpomer
    Level 9 (69,536 points)
    iTunes
    Jul 18, 2016 10:31 AM in response to gabrielpomer

    Try going to System Preferences/iCloud and stop syncing. Wait a couple of minutes, then recheck syncing.

     

    Have you tried signing out of iCloud and then sign back in?

  • by spiritofdiscovery,

    spiritofdiscovery spiritofdiscovery Sep 4, 2016 4:20 PM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Sep 4, 2016 4:20 PM in response to Eric Root

    I am having the same issue on my MBP Mid 2009.

     

    Signing out of iCloud is a good solution, but that route deletes all documents on the local machine (not aware of how to pause/restart syncing, since the same dialogue shows up when I uncheck the iCloud Drive), so if there are new or modified documents, they will be deleted, thus destroying any work done since the last successful upload. The kicker is that the download works fine (changes made on my iMac show up on the MBP, just not the other way around!).

     

    There is a manual workaround, though it is a pain in the you know what... I installed iCloudStatus and "Rescanned" the iCloud Drive which showed me all the stuck files. I then manually backed them all up, including a text file for each containing their file path -- some of them were in folders that I created and since those folders were not uploaded, I would not remember where to put them even if I back them up manually, -- so, yes, the downside to this workaround is that any new folders created on the local machine will not be synced, so that really increases the time to manually sync everything (I have 43 files in the queue).

     

    Am I missing anything? Are there any other options?

     

    Thanks much!

  • by Eric Root,

    Eric Root Eric Root Sep 5, 2016 12:22 PM in response to spiritofdiscovery
    Level 9 (69,536 points)
    iTunes
    Sep 5, 2016 12:22 PM in response to spiritofdiscovery

    You are welcome. If the new files had synced to iCloud, when you resynced to iCloud, they should be downloaded again.

     

    You should be able to go to iCloud.com/iCloud Drive and manually download the files. Select them and then click the cloud with the down arrow in the menu bar.