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Macbook 2016 HDMI output flickering

I have both MacBook 2015 and MacBook 2016,


and I've purchased the original Apple USB-C Digital AV Multiport Adapter.


I've loaded both MacBooks with genuine copies of Windows 10 Pro with bootcamp, partition cut into half between Mac OS and Windows 10.


The new MacBook 2016, while doing screen cloning using the Multiport Adapter under Windows 10,


the output always flickers, and the pattern is always consistent:


1.) Waking up from sleep, always flickers once;

2.) And then will at least flickers 2-3 times more;


It doesn't happen with the MacBook 2015,


is this is hardware design flaw of the new MacBook 2016?? Or is it a software (driver) issue?


All drivers are being updated to the latest.

MacBook, Windows 10

Posted on Jul 17, 2016 9:32 PM

Reply
394 replies

Oct 13, 2016 11:33 AM in response to kenofstephen

So, I've been dealing with this for a while now and it's driving me as crazy as everyone else. I have tried everything, including rebooting and resetting the SMC. Nothing made a difference. Then I pretended it was a cartridge gaming system, and blew into the USB-C port... et voila. After a week of good performance, I had noticed that it was much worse after a recent trip I took, when my MacBook was not connected and the port was open to lint and dust. The mad flickering is gone and has been for hours. Based on the last few weeks of troubleshooting, I think it really does have to do with getting a solid connection via the port. I am using a TNP multiport adapter with lan, hdmi and pass-through usb-c. Will update if this solution stops working for me, but keeping the port free of lint/dust seems to do the trick.

Oct 14, 2016 5:33 AM in response to kenofstephen

I am running into exactly the same Issue with an early 2016 MacBook 12" running Sierra.


HDMI flickers sporadically as if it would loose HDMI sync. USB devices attached to the external adapter continue to work. I've tried several adapters, including the Apple one, they all show the same issue. I've also tried moving DECT phones, base stations etc. away from the adapter - didn't help.

Oct 14, 2016 5:59 AM in response to SBTarheel

@SBTarheel Well there's a novel potential cause!


I tried blowing into mine this morning and everything went utterly crazy (like both displays glitching all over the show). It's clearly pretty sensitive. I shall invest in a can of nice clean compressed air and see if that makes any odds.


Meanwhile I've been continuing to find the problem occurring quite a bit less often (or at least less consistently) as I've been going through the Sierra betas. Then again I've been off work and not carting my laptop back and forth for the last fortnight. Right now though it is doing the old flicker after 4 hours uptime. I got 6 days out of it last week somehow.


As @sherazarde points out, the regular USB devices are unaffected during flickers.

Oct 14, 2016 11:44 AM in response to mr.olof

mr.olof wrote:


If you mean Security Update 2016-001 i would say its a false possitive.

Since you need to reboot it probably seem to be ok since that make the issue go away for awhile.


This update only updated kernel-stuff and safari. It got the same issue as the iPhone did a week ago.


About the security content of Security Update 2016-001 El Capitan and Security Update 2016-005 Yosemite - Apple Support

So does it mean it does not work at all?

Oct 18, 2016 2:19 AM in response to WickedPorter

Well I've fired up my old Windows desktop machine and upgraded it to Windows 10. The rMB is just too annoying to use as my desktop at the moment. And even with the HDMI unplugged from my OWC dock just leaving USB HDD, ethernet and charging attached, it's sat there pinging like a moron like it keeps finding new hardware to talk to. I just don't think USB-C support is ready and shame on Apple for releasing something half-baked .. I don't want a MBP, I would just like a rMB that does what it should.

Oct 18, 2016 2:52 AM in response to kenofstephen

Hi have exactly this same problem since day 1.

Bought Apple HDMI adapter, OWC dock and now have a Acer 27' display with USB-C connection. All with the same symptoms, so I'm another one who can testify that its not a problem of any peripheral connected to the mac, but a hardware or software problem from the macbook itself...

Only rebooting solves the problem and then, only until the first sleep or usb-c disconnection.

MacOS Sierra didn't change anything.

A clear and serious bug that Apple needs to solve!!!

How do we raise Apple attention to this matter?

Oct 18, 2016 8:11 AM in response to kenofstephen

So, while I thought for a little while that blowing in the connection and clearing out worked, I was wrong. BUT I switched to a new adapter of three that I have, and found the problem is MUCH diminished. The TNP adapter I was using died, the LAN port stopped working. So now I am using another off-brand from a company called Juiced, I can't recommend it, think its luck of the draw really, and maybe another copy of the TNP would be good... YMMV i.e., but its working for me.

I wonder if we are all discussing similar problems with more than one root cause. Heres why I say that:

1) Rebooting has NO impact on my screen sheering/flicker, comes back immediately on restart

2) My screen sheers unusably with 1 adapter, was workable with the TNP, and is much improved with the latest adapter I am using

3) I found with the TNP adapter that if I flipped the usb male side around, I got much better performance. While USB C should be non-directional, in practice, this wasn't the case for me and inserting the adapter one way up was better than the other significantly, reliably and noticeably.

4) If my screen starts to sheer, shake or flicker, I find that if I flip the male plug around I can usually stop it. Reconnecting once or twice fixes the issue.


For these reasons, I am pretty sure that MY screen flicker is not a firmware/software glitch but is hardware related. Since different adapters perform better or worse, and all are off brand, I suspect that it is poor/weak contacts in the adapter's male usb c plug. It is possible I suppose that there is a hardware problem with the computer, but less likely to me. I have not tried an Apple brand adapter. Regardless, I very strongly suspect that in my case the problem is having a stable, solid connection with sufficient contact for the high amount of data + charge going over it... I also suspect that since rebooting fixes it for some people, we may be talking about the same symptoms but different causes.

Oct 18, 2016 8:47 AM in response to SBTarheel

I would try the Apple adaptor. Your problem sounds different than the one I was having. The problem I was having was definitely remedied by a reboot. The Apple Adaptor had no effect on it.


Update with my Macbook Pro: I definitely miss the Macbook 2016 and its discreteness. I even miss the keyboard. However, I haven't a single issue with my Macbook Pro outputting display. I am using the exact same set up (same display and HDMI cord) as before with the Macbook 2016 and there has not been a single flickering issue.


I suspect there is some sort of problem with the USB-C port on the Macbook 2016. I have talked to so many apple advisors about the problem and no one even seems to think it's a problem.


It has definitely shaken my faith in Apple. We pay premium prices for reliability and durability for apple products. Something as basic as video output to a second screen should not be causing so much head aches.


Just my two cents.

Oct 19, 2016 2:40 AM in response to reality_check89

There must be a way that we can shake Apple on this matter!

We ALL have this flaw in the 2016 MacBooks if we use an external monitor connected to our machines... We may have other situations, but this one is clear.ly affecting all of us, and the silent users regarding this problem I guess are the ones that just have to use the macbook with an external monitor...

I really can't understand how apple cannot replicate this problem.... All they have to do is connect the macbook to ANY HDMI or hub and the problem will be show for sure!

And regarding debugging, to me this looks like a problem on the video memory usage. The problem happens more under intense load of the macbook and particular under video or image intense tasks... but throughout the day the flickering diminishes in quantity, being more intense on the first working hours of the day.

Any restart will solve it until the next sleep or usb.c disconnection...

Anyway, I think we have to keep pressing Apple for a solution... Do any of you guys have any idea on how to do it apart from complaining on these forums, that Apple seems to ignore?

Macbook 2016 HDMI output flickering

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