Q: Reinstall Macbook Air
Morning All
I'm selling my Macbook Air, I followed the Apple steps to erase everything and I'm now at the stage of reinstalling El Capitan, the computer hasn't crashed but simply seems to hang at 9hr left downloading and never progresses.
Any ideas ?
Let me know if you need more info
Thanks
J
iMac, Mac OS X (10.6.8)
Posted on Jul 18, 2016 3:03 AM
are you installing from an external device or recovery?
About OS X Recovery - Apple Support
disconnect all external devices from the computer
if recovery try the internal recovery before internet recovery
if internet recovery remove or suspend any device on your network that may be streaming or downloading
if you are using an external image make sure you use Apples directions specific to your OS
Create a bootable installer for OS X - Apple Support
if the problem persists take your computer to an apple store and use their connection. You may wish to call first http://www.apple.com/contact/
Posted on Jul 18, 2016 6:07 AM