HT201354: If you forgot your Apple ID
Learn about If you forgot your Apple ID
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All replies
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Helpful answers
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by King_Penguin,Jul 18, 2016 4:35 AM in response to umarfrommanchester
King_Penguin
Jul 18, 2016 4:35 AM
in response to umarfrommanchester
Level 10 (132,868 points)
iTunesDo you mean that the phone is on the activation screen ? If you do then are you still logged into the account anywhere so that you can look it up ? Or do you have any of the account's downloads in your computer's iTunes library so that you can do 'get-info' on them and see the id ? If not then the page that you posted from didn't help you find your id : If you forgot your Apple ID - Apple Support ?
If you still can't find it, and if you were the original purchaser of the phone (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof
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Jul 18, 2016 4:35 AM in response to umarfrommanchesterby umarfrommanchester,but on iphone shows my own Number plz let me know what can i do now
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Jul 18, 2016 4:40 AM in response to King_Penguinby umarfrommanchester,my dear my phone was lost one mont ago now i found my own phone and its show My own number on screen
the message show on phone
please call on this number 03************
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by King_Penguin,Jul 18, 2016 4:40 AM in response to umarfrommanchester
King_Penguin
Jul 18, 2016 4:40 AM
in response to umarfrommanchester
Level 10 (132,868 points)
iTunesWhat exactly are you seeing on the phone's screen (is on the activation screen or not ?), and what are you wanting/trying to do ?
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Jul 18, 2016 4:42 AM in response to King_Penguinby King_Penguin,You had the phone into lost mode ? If you do then you should be able to turn it off by entering the device's passcode or by logging into the account that you were using in Settings > iCloud on the phone and turn it off : iCloud: Use Lost Mode
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Jul 18, 2016 4:43 AM in response to King_Penguinby umarfrommanchester,yes its on activation screen and its need to use apple id
i have many ids but i don't know which one excite on this i phone
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by King_Penguin,Jul 18, 2016 4:46 AM in response to umarfrommanchester
King_Penguin
Jul 18, 2016 4:46 AM
in response to umarfrommanchester
Level 10 (132,868 points)
iTunes -
Jul 18, 2016 4:52 AM in response to King_Penguinby umarfrommanchester,boss my phone is in this condition but show only cell number not email id
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by King_Penguin,Jul 18, 2016 6:40 AM in response to umarfrommanchester
King_Penguin
Jul 18, 2016 6:40 AM
in response to umarfrommanchester
Level 10 (132,868 points)
iTunesIt is the activation screen, as above, that you are seeing ? Or just the 'lost mode' screen ?
(And for info you are talking to fellow users on these forums, not iTunes Support nor Apple.)
