OghenekaroE

Q: Retrieving my iPhone Contacts

If you are setting up an exchange account with an iPhone and all the contacts disappear leaving only the numbers and even after removing the exchange account it leaves some names but all others are numbers. What do I do?

iPhone 6, iOS 9.3.2, null

Posted on Jul 18, 2016 4:42 AM

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Q: Retrieving my iPhone Contacts

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  • by deadman.walking,Apple recommended

    deadman.walking deadman.walking Jul 18, 2016 4:46 AM in response to OghenekaroE
    Level 2 (199 points)
    Jul 18, 2016 4:46 AM in response to OghenekaroE

    Get help using iCloud Contacts, Calendars, or Reminders

    Learn what to do if you need help. For example, the changes that you made on one device didn't appear on all of your devices.

    Try these steps first

    Make sure that iCloud Contacts, Calendars, and Reminders are available. If there's an issue, try again after it's fixed. If there isn't an issue, try the steps below.

    Remember to back up your contacts, calendars, and reminders, so you don't lose anything.

    After each step, see if you still need help:

    1. Check for updates to your iPhone, iPad, iPod touch, Mac, or PC. To use iCloud, your devices need to meet the system requirements.
    2. See if the date and time settings on your iPhone, iPad, iPod touch, Mac, or PC are correct.
    3. Make sure that you're signed in to iCloud with the same Apple ID on all your devices and check your settings.
      • On your iPhone, tap Settings > iCloud. Check your Apple ID and make sure that you turn on what you want to update (Contacts, Calendars, or Reminders).
      • On your Mac, choose Apple menu > System Preferences > iCloud. Check your Apple ID and make sure that you select what you want to update (Contacts, Calendars, or Reminders).
      • On your PC, open iCloud for Windows. Check your Apple ID and and make sure that you select what you want to update (Mail, Contacts, Calendars, and Tasks). Reminders are called Tasks in iCloud for Windows.
    4. Open Safari and go to www.apple.com to check your connection. if you can’t open the page, get help connecting to the Internet.
    5. Open a secure website, like your Apple ID account page, to see if you can access port 443. If the website won't open, contact your Internet service provider for help. Safari needs access to port 443 to update your information in iCloud.
    6. Keep your data within the limits. If you go over the limit, your data won't stay up to date.