richfromoceanside

Q: The devices on all my iCloud preferences indicates "this device cannot be used to receive Apple ID verification codes. How can I change this so at least one, if not several, can receive the verification codes?

The devices on all my iCloud preferences indicates "this device cannot be used to receive Apple ID verification codes. How can I change this so at least one, if not several, can receive the verification codes?

MacBook Pro (13-inch Mid 2012), iOS 9.3.2

Posted on Jul 18, 2016 8:56 AM

Close

Q: The devices on all my iCloud preferences indicates "this device cannot be used to receive Apple ID verification codes. How can I c ... more

  • All replies
  • Helpful answers

  • by Eric Root,Helpful

    Eric Root Eric Root Jul 18, 2016 10:25 AM in response to richfromoceanside
    Level 9 (72,258 points)
    iTunes
    Jul 18, 2016 10:25 AM in response to richfromoceanside

    Try going here and see if you can add them to your Apple ID.

  • by iLublo,

    iLublo iLublo Aug 29, 2016 9:35 AM in response to Eric Root
    Level 1 (4 points)
    iCloud
    Aug 29, 2016 9:35 AM in response to Eric Root

    Going where?

  • by Eric Root,

    Eric Root Eric Root Aug 29, 2016 1:00 PM in response to iLublo
    Level 9 (72,258 points)
    iTunes
    Aug 29, 2016 1:00 PM in response to iLublo
  • by panahead,

    panahead panahead Sep 17, 2016 9:03 PM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Sep 17, 2016 9:03 PM in response to Eric Root

    i am having the same problem... have gone to the apple id page and i can see the devices but can't do anything to fix my problem... also when i go to either my iphone or iPad that i want use to receive verifications and go to icloud/keychain to toggle it on and off thinking that maybe a reset would help it won't turn off the keychain? when i toggle the switch to off i get a message asking if i would like to delete all the credit cards from my device.. when i say yes it reverts back to the on position.. really strange?

  • by nemperez,

    nemperez nemperez Sep 21, 2016 9:18 PM in response to panahead
    Level 1 (4 points)
    Sep 21, 2016 9:18 PM in response to panahead

    I'm having some similar issues and getting the following error when trying to turn on Home Sharing on my Apple TV & iTunes:

     

    1. "Home Sharing could not be activated because the Apple ID or password was incorrect."
    2. iCloud device message: "This device cannot be used to receive Apple ID verification codes."

     

    I first noticed my Home Sharing Account password wasn't working when trying to connect a computer to Apple TV.

    I recently changed my Apple ID password because Apple forced me to... this was strange and was the beginning of my problems.

    Now when I search on my mac and go to Preferences > iCloud > my devices. Most show up with a message saying "This device cannot be used to receive Apple ID verification codes."

     

    To tried the following to resolve this issue but nothing worked:

     

    1. Reset my router with the machines off/shutdown

    2. Turned off 2-step verification then turned it back off (This was really annoying because all my devices booted me off iCloud all at once.

    3. De-Authorized then Re-Authorized my 2 desktops.

     

    Not sure what else I can do to fix this issue. I really think the issue lies either with the "Home Sharing Account" not recognizing that I recently changed my password or maybe a bug. (I recently updated all my devices across the board to the newest OS). I also recently upgraded my iphone

     

    ANY HELP WITH THIS MATTER IS APPRECIATED!

  • by Eric Root,

    Eric Root Eric Root Sep 22, 2016 2:15 PM in response to nemperez
    Level 9 (72,258 points)
    iTunes
    Sep 22, 2016 2:15 PM in response to nemperez

    There is a contact link.

     

    Apple ID Support

     

    Apple ID Support (2)