jkl42

Q: how can i recive a sms for keychain if i dont have the old phone and number please

hi can anyone help,my old phone a 5s was damaged.so my keychain was set up on that device,but i no longer have that phone or number,so i cant recive the sms to put it on this device ,another 5s ,what can i do please .

iPhone 5s, iOS 9.3.2

Posted on Jul 18, 2016 12:41 PM

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Q: how can i recive a sms for keychain if i dont have the old phone and number please

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  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Jul 18, 2016 2:17 PM in response to jkl42
    Level 10 (103,673 points)
    Apple TV
    Jul 18, 2016 2:17 PM in response to jkl42

    If you have a Mac that is already using keychain, try changing the number at System preferences > iCloud Keychain > Options, if you have a mobile device try changing the number at Settings > iCloud > Keychain > Advanced. Otherwise...


    You can only change the number once you are successfully logged in the iCloud Keychain. Get help using iCloud Keychain - Apple Support


    If you are not already logged into the iCloud Keychain and you cannot receive the verification code and you do not have another device already logged into iCloud Keychain that you can approve from, then you will need to choose the option that says forgot code.  This will allow you to reset the keychain.