Problems with the App Store Connection

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Level 1

4 points

Problems with the App Store Connection

I have been trying to update the new version of the apps in my Mac (A Mac Book Pro), but the the Apps do not down load. And a message appears 'the connection has been lost'. Also I cannot use Safari because a similar message. But I have internet connection and Chrome is working well.

I have El Capitan 10.11.5 on my Mac.

Posted on Jul 19, 2016 5:06 AM

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Answer 1

Jul 19, 2016 5:21 AM in response to fvelazquez

You may read this article by Apple, it describes your problem OS X: "Cannot connect" or "Cannot connect to the App Store. An internet connection is required" - Apple Support

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Answer 2

Jul 19, 2016 5:21 AM in response to fvelazquez

Restart your internet modem and Wi-Fi router if you use one then try updating your apps.

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