Tim services

On my Iphone6, if I go "setup" then "phone" the last line at the bottom of the screen I see "TIM Services" !!!

Anyone knows what this is??

I Am using a prepaid Sim card, supplied by IROAM, and I am located in Québec.

I Am looking for a technical explanation as to why it is there and what it actually does on the phone.

many thanks

Hermann

iPhone 6

Posted on Jul 19, 2016 4:20 AM

Reply
6 replies

Jul 19, 2016 5:20 AM in response to Fannyfille

That should be your carrier's services. I am with AT&T so that section on my iPhone 6 says "AT&T Services" and has short codes to get things like your account balance, directory assistance, and so on.


I don't know what "TIM" stands for - was Brightroam or iROAM operated under different names before? Maybe it is just a legacy name?


(trust google to provide a potential answer - TeleHop Communications owns iRoam Mobile Solutions, and iROAM and BrightRoam have agreements with TeleCom Italia Mobile, or TIM, for mobile services).

Jul 19, 2016 5:15 AM in response to Michael Black

Hello Micheal, this make sense but with a twist....

On my phone, on top left of the screen I see "Rogers" as the carrier!


I do not understand what TIM is doing there, I am now in Canada but when I was in the USA I remember seeing "Orange" instead of "TIM"

TIM is an Italian service provider and Orange is an israelian service provider.

Why would those service providers appear on my phone?

Could there be 2 carriers involved with my sim card?

I really need to go to the bottom of this because I can't activate Imessage on my phone and I suspect it could be related

Jul 20, 2016 4:51 AM in response to Fannyfille

Can you contact iROAM for support about it? It may be something to do with the fact they are an MVNO and contract with various companies for network services depending on where you are in the world? The iROAM web site mentions some 340 roaming partners in their alliance? And it appears that it is not necessarily the case that the network your iROAM SIM is allowed to roam/connect on is also the contractor for your mobile services - iROAM may contract those two components separately in the same country.


iROAM's support site looks like you can call a toll free number or email them from anywhere, so I would really ask them about this.

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Tim services

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