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Level 1

8 points

Weird Netflix sign in problem

Alright.

So I recently signed up for Netflix like THIS week. I have no problems signing in on my desktop, laptop, or PlayStation 4. However, when it comes to my iPhone 5S, that's where it gets weird. I have no problem signing into my girlfriend's account on my phone, but I can't sign into mine? It's only my account that I can't sign into. Every time I try to log into my account I get this same message. Help please?

iPhone 5s, iOS 9.3.3

Posted on Jul 19, 2016 9:08 AM

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5 replies

Level 9

59,973 points

Jul 19, 2016 9:09 AM in response to ns8140

Contact Netflix support

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Level 1

8 points

Jul 19, 2016 9:11 AM in response to Csound1

I have. They sent me information for error code 1011. I tried everything, nothing worked. This is why I came here.

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Level 6

19,656 points

Jul 19, 2016 9:12 AM in response to ns8140

What did Netflix tell you about their service and app sign in? Netflix is not an Apple product.

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Level 1

15 points

Jul 19, 2016 9:42 AM in response to ns8140

Maybe try deleting the app and reinstalling. Sometimes that works.

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Level 8

43,416 points

Jul 19, 2016 10:28 AM in response to ns8140

We're likely to give you the same list of "try-this's" as they did.

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Weird Netflix sign in problem

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