My ipod touch wont turn on. Screen is black and doesnt reset or show a charging battery image. Have left in to charge for awhile now and nothing has changed. I got it last week.

Screen is black and doesnt reset or show a charging battery image. Can't hear any sounds to suggest the display is damaged but still switched on, though i turned the volume down anyway, so can't guarantee that. Have left in to charge for awhile now and nothing has changed. I got it last week.

iPod touch (4th generation)

Posted on Jul 19, 2016 9:21 AM

Reply
3 replies

Jul 20, 2016 12:17 PM in response to willkennedy

Try the remaining actions of:

https://support.apple.com/en-us/HT203435

- iOS: Not responding or does not turn on

https://support.apple.com/en-us/HT201412

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- Try another cable

- Try on another computer

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

how do you make a genius bar appointment? | Apple Support Communities

Apple Retail Store - Genius Bar

https://www.apple.com/retail/geniusbar/

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My ipod touch wont turn on. Screen is black and doesnt reset or show a charging battery image. Have left in to charge for awhile now and nothing has changed. I got it last week.

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