HT201412: If your iPhone, iPad, or iPod touch doesn't respond or won't turn on
Learn about If your iPhone, iPad, or iPod touch doesn't respond or won't turn onQ: My ipod touch wont turn on. Screen is black and doesnt reset or show a charging battery image. Have left in to charge for awhile n ... My ipod touch wont turn on. Screen is black and doesnt reset or show a charging battery image. Have left in to charge for awhile now and nothing has changed. I got it last week. more
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Helpful answers
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Jul 19, 2016 4:34 PM in response to willkennedyby Skydiver119,New or used? Your info says 4th gen, which means the device is a few years old if it is indeed a 4th gen. It's possible that the battery is fritzed.
If you have an Apple Store nearby you could take it in to be evaluated. Or if you bought it new, I would return it to the place of purchase for an exchange.
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Jul 20, 2016 11:59 AM in response to willkennedyby KingLudwig,Are you plugging it into an electrical outlet to charge or using your USB cable connected to a Mac?
I had a plugin charger go bad so that it wouldn't charge my iPod, but connecting to my Mac with USB worked.
The guys at the local Apple store gave me a new plugin charger for free.
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Jul 20, 2016 12:17 PM in response to willkennedyby lllaass,Try the remaining actions of:
https://support.apple.com/en-us/HT203435
- iOS: Not responding or does not turn on
https://support.apple.com/en-us/HT201412
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
https://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-int o-dfu-mode/
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
how do you make a genius bar appointment? | Apple Support Communities
Apple Retail Store - Genius Bar