Watch display is dim even on brightest setting

After updating to watchOS 2.2.2 my display is dim. I have checked the settings for brightness on the watch and on iPhone watch app and have shut down & restarted and unpaired and re-paired and even cleaned the glass just in case... Still dim. Help!?!

Posted on Jul 19, 2016 11:19 AM

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7 replies

Jul 19, 2016 11:34 AM in response to isamm

Your watch may be in the process of regulating its internal temperature, to keep it within an acceptable range.


A dimmed display is one of the potential indications that this is happening.


In such circumstances, Apple recommends that:


  • If you are wearing your watch, you turn it off and remove it from your wrist:

    To turn it off: press and hold the side button until you see the Power Off slider, then drag the slider to turn the watch off.

  • If your watch is still on the charger, remove it from the charger, move it to a cooler place and allow it cool down before you put it back on or continue to charge it.


More information:

Keep Apple Watch within acceptable operating temperatures - Apple Support

Jul 19, 2016 3:40 PM in response to isamm

I suggest that you try turning your watch off for a while (perhaps for an hour or so) and then checking again. Keep in mind that, if internal temperature was the issue, unpairing and re-pairing your watch may not have helped to reduce it.


If the issue persists after turning your watch off for a while, then - given the steps that you have already tried - I suggest that you contact Apple Support or make a Genius Bar reservation for assistance, including with a view to having your watch checked if recommended by Apple (under warranty, if eligible).



To check your warranty status (the serial number is on the back of your watch):


https://checkcoverage.apple.com/

Jul 19, 2016 3:39 PM in response to Jonathan UK

Thank you for your help. Unfortunately, as I am one of the first wave of watch purchasers so my warranty has expired.


The dilemma now is whether to pay Apple for a repair or wait for the next iteration of the Apple Watch to be rolled out. Maybe squinting will add the crow's feet of wisdom to my disappointed countenance.


I thank you for trying, Mr. Jonathan.

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Watch display is dim even on brightest setting

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