Hello, I have been having this problem for 2 weeks now and I have been trying to fix this for a while but none of the solutions on the internet seem to not work. Basically when i click on a song to play it it tells me I'm not able to listen to it because I'm not signed in when I clearly am. Is there any way to fix this?
This is literally the solution lol. Just "remove download" one of your songs, then download again. The rest of the songs will play as usual after that 😀
This is literally the solution lol. Just "remove download" one of your songs, then download again. The rest of the songs will play as usual after that 😀
I have the same issue on Windows 10. What is do is i right-click on the song and select "Show in Apple Music" (It will go to "Browse" tab). While in there I play the song. Then i go back to the "Library" to play other "Apple Music" song, and it works !!
Hiya.
I'm running iTunes on Wondows.
I then ran the diagnostics from within iTunes (network ones only) and after running, down the list of system info it showed the user running iTunes wasn't an administrator!
I navigated to the iTunes programme, changed the compatibility to "Run as Administrator" and boom - it works!
Hope that helps!
Keefy
Hi, DannyBaek!
Thanks for using the Apple Support Communities. Based on your post, I understand you're trying to listen to songs via Apple Music, but are prompted to sign in first, though you're pretty sure you are. I love Apple Music and listen to it daily, so I want to make sure you can access your songs!
First, just to be sure, I would recommend verifying you're signed into the iTunes Store with the Apple ID you set your Apple Music membership up with. You can do this by clicking Account in the iTunes menu bar. If you are signed in, your name and Apple ID will be listed at the top of the drop down menu. If it isn't the right Apple ID, click Sign Out from the menu, and then sign in again using the right one. Instructions on exactly how to do that can be found in the article below.
iTunes 12 for Windows: Manage your iTunes Store account
Once you're sure the correct Apple ID is signed into the iTunes Store, make sure iCloud Music Library is turned on under Edit > Preferences, as shown in this screen shot:
Once you've confirmed you are signed in with the right Apple ID and iCloud Music Library is enabled, if you're still not able to play your music, make sure your internet connection is working and check for any iTunes updates. If you're not sure how to check for updates, the article below will help.
Get the latest version of iTunes
Then, close iTunes and restart your computer. When the computer is on again, open iTunes and try to play your music.
If you still have trouble playing your music after restarting, I recommend completely uninstalling iTunes and all of its components following the exact steps in the article below, then redownload a fresh copy from this site: Download iTunes
Remove and reinstall iTunes and related software components for Windows 7 and later
Happy listening!
I tried everything you said to do, and it doesn't work, and doesn't play any songs at all. I might as well switch back to Spotify, at least they let me listen to the music I paid for, and not lag. On my phone when I click on a song to play, it takes about a minute or two to actually play it, or just doesn't play at all. On the computer it just doesn't play saying that I'm not logged in when I clearly am. I was more satisfied with the content Apple Music offers me over Spotify, but thats no use if the music doesn't play isn't it? super dissappointed.
Thanks for the update, DannyBaek.
Since the previous troubleshooting hasn't helped to get your Apple Music working as expected, the next step would be to contact Apple support directly for additional assistance. To find the best contact method in your area, please visit the following link:
Contact Apple Support
Cheers.
Hi, Danny
Have you tried to remove download one of the song and download it again. It seems work for me.
Thanks
This was very helpful and worked for me! Thank you!
OMG, this actually worked! Thanks!
The Song Cannot Be Played Because You Are "Not Signed Into Apple Music"
