iPhone showed a Map of a device trying to login to iCloud. I said "Don't Allow." How did they still get into my iCloud account that moment?

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iPhone showed a Map of a device trying to login to iCloud. I said "Don't Allow." How did they still get into my iCloud account that moment?

A notification on my iPhone showed a map of a device trying to login to my iCloud in Tampa, FL (never been there). I said "Don't Allow." Within 30min I see Emails of all my devices in Lost mode and an email of a new device who logged in using a Windows Computer from Tampa, FL. How did anyone get access if I said don't allow?

Other weird thing, I was recently researching a vacation in Tampa, FL but never gave out my iCloud email address but I did use my credit card at a resort and used a different email address (that is unassociated). My iCloud password is unassociated with the other email address nor any association with the credit card.

Posted on Jul 19, 2016 8:30 PM

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Answer 1

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SnickZ.

Community Specialist

Jul 20, 2016 5:56 PM in response to Aldin7

Hi there, Aldin7!

You did the correct thing by clicking on "Don't Allow" for the login. I'm glad you reached out, I'll do my best to help.
The first thing I highly recommend is to change the password for your ID: Apple ID
This article goes over how to Change your Apple ID password, for reference.
Then I'd Contact Apple for help with Apple ID account security to make certain everything is safe.

Thanks for using Apple Support Communities and have a great day!

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