phone number grayed out with loading symbol next to it?

Switched from iphone 5 to iphone 6. Put sim card in and set up phone. Went to activate messages but when I went to send and receive my phone number was grayed out with a loading symbol next to it but other phone numbers and emails were there and I could select them. I waited around 2 days but it still hasn't changed. Please help me fix this.

iPhone 6, iOS 10 beta 2

Posted on Jul 20, 2016 6:24 AM

Reply
2 replies

Jul 20, 2016 6:29 AM in response to Kudoboy17

Do you still have the iPhone 5? If so, put the SIM back in it and follow the instructions here - Deregister iMessage on your iPhone or online - Apple Support


Or, you can try the instructions here to de-register that number with that old device - https://selfsolve.apple.com/deregister-imessage/


Sign out of iMessage on the current iPhone 6, and then try de-registering the phone number you use at that URL. Then, once its deregistered, go back on the phone itself and try activating (login) iMessage again and see if it links the phone number & iMessage up to the new device.

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phone number grayed out with loading symbol next to it?

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