doryfabri

Q: ibooks app

ibooks app does not allow access to ibooks store

Posted on Jul 20, 2016 5:13 PM

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Q: ibooks app

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  • by capcomnz,

    capcomnz capcomnz Jul 20, 2016 6:54 PM in response to doryfabri
    Level 1 (53 points)
    iPad
    Jul 20, 2016 6:54 PM in response to doryfabri

    I have this issue as well after updating to iOS 9.3.3

    I have contacted Apple Support via Twitter and other users the said they have the same thing. Tabs at the bottom of the screen but the store will not load. I can still get to it via iTunes.

    One user has said both ipads on seperate accounts will not load the iBooks store, and hes in the US, but the iphone will.

    So its seems it might be an issue with iOS 9.3.3 - not sure what version you are on.

  • by Phil0124,

    Phil0124 Phil0124 Jul 20, 2016 7:00 PM in response to doryfabri
    Level 7 (26,693 points)
    iPhone
    Jul 20, 2016 7:00 PM in response to doryfabri

    Yes. There seems to be some issue with the iBooks store.

     

    For now, you can use the Search function in the  iTunes Store App to search for Books, and you can buy them from there.

  • by doryfabri,

    doryfabri doryfabri Jul 20, 2016 8:29 PM in response to Phil0124
    Level 1 (9 points)
    iBooks
    Jul 20, 2016 8:29 PM in response to Phil0124

    iTunes store on my ipad has no books option

  • by Phil0124,

    Phil0124 Phil0124 Jul 20, 2016 8:37 PM in response to doryfabri
    Level 7 (26,693 points)
    iPhone
    Jul 20, 2016 8:37 PM in response to doryfabri

    There is no Books option. Use the Search option.  The results will include a section for iBooks.

  • by capcomnz,

    capcomnz capcomnz Jul 20, 2016 9:35 PM in response to doryfabri
    Level 1 (53 points)
    iPad
    Jul 20, 2016 9:35 PM in response to doryfabri

    I got the iBooks Store going again by doing this...it worked for me.Cn3JmX1UMAA9mDc.jpg large.jpg

  • by doryfabri,

    doryfabri doryfabri Jul 20, 2016 10:32 PM in response to capcomnz
    Level 1 (9 points)
    iBooks
    Jul 20, 2016 10:32 PM in response to capcomnz

    unfortunately did not work for me

  • by Phil0124,

    Phil0124 Phil0124 Jul 21, 2016 7:35 AM in response to capcomnz
    Level 7 (26,693 points)
    iPhone
    Jul 21, 2016 7:35 AM in response to capcomnz

    Yeah, closing the iBooks app like that does nothing really.

     

    The iBooks store tabs still will not load anything on my iPad. They work fine on my iPhone though.

  • by iuser01,

    iuser01 iuser01 Jul 21, 2016 4:17 PM in response to capcomnz
    Level 1 (19 points)
    Jul 21, 2016 4:17 PM in response to capcomnz

    I started having the same problem last night while I was still on 9.3.2.

    I uprated to 9.3.3 and it did not fix the problem. It happens only on all of my iPads and not on iPhones.

     

    Here is what worked for me:

    If you have iBooks open – close them.

    Open them again and while little circle on top of iBooks left side (next to Wi-Fi bars) is spinning, (which indicates it’s loading the content) press Feature tab.

    It should force the content of Feature tab to start loading.

    Once it’s loaded all other tabs start working, but only until you go to “My books” tab.

    When you’re in My books and everything is loaded and you press the Feature or any other tab it will not work/load.

    So, looks like load of those tabs in iBooks store must be “forced” and only way to force the load is to press the Feature tab while that circle is spinning.

    It’s definitely the bug, but who knows when Apple going to fix it…At least this solution provides some circumvention.

  • by rogerfromoverland park,

    rogerfromoverland park rogerfromoverland park Jul 23, 2016 9:09 AM in response to iuser01
    Level 1 (4 points)
    Jul 23, 2016 9:09 AM in response to iuser01

    Did not work for me.  On iPad mini, all I see is what is actually on the iPad, can not connect to any of the store features.  Everything ok on my iPhone 6

  • by iuser01,

    iuser01 iuser01 Jul 23, 2016 2:41 PM in response to rogerfromoverland park
    Level 1 (19 points)
    Jul 23, 2016 2:41 PM in response to rogerfromoverland park

    It worked on my husband's IPad mini.

    I think it also depends on now many books you have on your iPad. The more books you have on iPad the longer that circle is spinning while loading them and you have enough time to press on Feature tab. If you do not have many books - circle is done spinning in a second or two and there is not enough time to change the tab...

    Between me and my husband we have 350+ books, but many of them on cloud. So, it's take a while to load them and therefore circle keeps spinning long enough for us to press any other tab. The goal is to slow down the process of loading your books that you can press some other than "My books" tab while it's still spinning.

    There are a few thinks you can try:

    1. Try to turn on option "Hide iCloud Books".

    To do that - open iBooks, press on drop down for collection names (on the top), on the very bottom of that small windows you will see "Hide iCloud Books" - turn it on (make it green). Close iBooks completely, Open them again and try to catch those few seconds while circle is spinning and try to press one of those tabs - Featured, NY Times, Top Charts, Top Authors or Purchased.

    2. If you have data plan for your iPad - try to turn your Wi-Fi off and open IBooks - LTE/4G/3G are often slower than  Wi-Fi, so circle may take longer to stop spinning and you would have enough time to try those tabs.

    3. Make you iPad busy - run some other apps on the background, open IBooks and see if you get enough time to press one of those tabs.

    Good luck, I hope Apple will fix that bug soon.

  • by capcomnz,

    capcomnz capcomnz Jul 24, 2016 5:35 PM in response to Phil0124
    Level 1 (53 points)
    iPad
    Jul 24, 2016 5:35 PM in response to Phil0124

    "Yeah, closing the iBooks app like that does nothing really."

     

    How do you know ???

    Works for me and several others.....in fact I was put on to this by a friend who had the same problem.

    So, may not work for you or perhaps your not doing it right.

  • by Phil0124,

    Phil0124 Phil0124 Jul 25, 2016 7:45 AM in response to capcomnz
    Level 7 (26,693 points)
    iPhone
    Jul 25, 2016 7:45 AM in response to capcomnz

    Because I tried it several times. and it did nothing. Over the course of 2 days when the iBooks store was having issues.

     

    The iBooks Store has come back since then without having to closing the App.

     

    If it works for you that's fine.  It did not work for me.