Q: iphone wont connect to itunes

iTunes connects via the iPhone cable, not Wi-Fi.

Make sure your Mac's software is up to date.

Open the App Store then select Updates from the menu top of the App Store window.

If you are referring to your Apple ID password, help here > If you forgot your Apple ID password

Hi

Nimrans wrote:

 

iTunes doesn't recognize my phone and I think it because my cellular data is on and I think iTunes connect through wifi.

 

its been disabled for a month and i dont know my password

iTunes can sync content with an iPhone using Wi-Fi if it has previously been set up to do that.

However, to erase and restore your iPhone using iTunes (because you forgot the passcode for your iPhone), you instead need to connect your iPhone to your computer using a Lightning to USB cable.

When connecting your iPhone to your computer, check that you are using either a genuine Apple cable or an Apple-certified / MFi cable. If you are already doing so, try instead using another cable of the same type (ie only genuine or certified).

• Identify counterfeit or uncertified Lightning connector accessories - Apple Support

More information:

• If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
• If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support