chicl3tt

Q: My iPhone 6s keeps losing connection with my Cellular service when I use Locations Services or GPS

Anytime I use my GPS/Location Services, and am in motion, my Cellular service and data cuts off.

I cannot use Maps to take me anywhere, because it always stops working.

Same thing with Pokemon Go and Google Maps as well.

It's only with these apps that use Location Services/GPS that cause this issue.

 

To get my service/Data back, I have to close out the app all the way, wait for the signal to come back (because it does after I close out those apps) and then start again until the signal goes away again.

 

I've Reset my Network Settings

I've visited the Genius bar where they walked through a factory reset and sent me on my way.

I've done a Factory reset and re-installed the software from home via iTunes

Setup my iPhone as new as opposed to restoring via Backup

 

The issue is still occurring frequently.

 

I've contacted my Carrier, they reset the network on their end for me...not sure if that's any different than me doing it, and the issue is still persisting.

 

What should I do here?

iPhone 6s, iOS 9.3.3

Posted on Jul 21, 2016 1:49 AM