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Q: the iphone cannot be restored

my iphone6 cannot be restored

 

yesterday my iphone ask me to update a new software, after the download finish my iphone restart by it self, then booom, it ask me to plug in to itunes, after that it want me to restored or update

 

i plug in to my mac air and i tried both (update first cannot then i tried to restored) cannot, then i download the update software but cannot update and restored "this device isn't eligible for the requested build"

 

what should i do?

 

can anyone solve

iPhone 6

Posted on Jul 21, 2016 2:05 AM

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Q: the iphone cannot be restored

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