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Jul 21, 2016 2:26 PM in response to roycesoeryaby judysings,Hey there, roycesoerya,
Thanks for using Apple Support Communities! From what I've read, after you downloaded the update, your iPhone 6 couldn't install and was put into recovery mode. When you tried to restore, you received the message warning you that your iPhone wasn't eligible for the update. I've seen this one before and I'll be glad to help.
‘This device isn‘t eligible for the requested build‘ -- Don't forget to make sure iTunes is up to date then follow the article.Take care!
