Shioriu
Level 1 (4 points)
iPhone

Q: network data charge

i have big problem my phone operator is 4ka where i have internet but my iphone auto join to another network and i get charged about 10€ per day cause this bug .... any fix ?

 

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iPhone 6 Plus, iOS 9.3.3, null

Posted on Jul 21, 2016 2:32 AM

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Shioriu

Q: network data charge

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  • by Johann.B,

    Johann.B Johann.B Jul 21, 2016 2:59 PM in response to Shioriu
    Community Specialists
    Jul 21, 2016 2:59 PM in response to Shioriu

    Hello Shioriu,


    Thank you for using Apple Support Communities. 


    From your post, I understand that your iPhone 6 Plus is switching cellular networks on its own. I know getting charges from another cellular network can be quite surprising. In a situation like this I recommend turning off the Data Roaming feature. This will prevent your iPhone from switching to another network. 

    Tap Settings > Cellular Cellular Data Options > Data Roaming, then slide the switch to off. 

    This article also has some great information on how your iPhone uses Cellular Data:

    About cellular data settings and usage on your iPhone and iPad


    Cheers

  • by Shioriu,

    Shioriu Shioriu Jul 21, 2016 5:08 PM in response to Johann.B
    Level 1 (4 points)
    iPhone
    Jul 21, 2016 5:08 PM in response to Johann.B

    data roaming turned off and still when i m outside 4ka ( primary operator ) i have mobile data turned on :/ never happening on android :/