Yellow100
Level 1 (4 points)
iOS Apps

Q: Why have some of my photos turned grey

I Went on holiday to amalfi a week ago and took some pictures theRe. For some reason around 30 pictures have just completely turned into the colour grey. It still shows were they were taken but can't see what the photo is. Could someone please give some urgent help on what to do. I dont have any space on my phone and have already tried restarting it, but that didn't help. Could someone help me. Thank you

iPhone 5s

Posted on Jul 21, 2016 3:18 AM

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Yellow100

Q: Why have some of my photos turned grey

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  • by léonie,

    léonie léonie Jul 21, 2016 4:18 AM in response to Yellow100
    Level 10 (109,037 points)
    iCloud
    Jul 21, 2016 4:18 AM in response to Yellow100

    I dont have any space on my phone and have already tried restarting it, but that didn't help. Could someone help me. Thank you

    That may be the problem.

     

    Are you using iCloud Photo Library on your iPhone?  What are your iCloud Settings for Photos & Camera?  Have you tried to download the good photos from your iPhone to a computer, so you can free storage in the iPhone by deleting photos you saved to a computer?