Are other ATV4 owners still having home sharing issues? Are people sending feedback to Apple about the issue?
I was hopeful that the latest update would have fixed the issue but it has not. Instead, the ATV4 just collects dust since using the Roku is less of an annoyance than restarting the ATV4s every time I want to connect to home sharing and the Sling app stream on Roku is far better than ATV.
Home sharing works fine for me. What issue do you have with it?
tt2
Sorry for not elaborating. Last month, there were a handful of ATV4 users (myself uncluded) having issues with home sharing and Airplay in that when we put the ATV4 to sleep, on wake it does not recognize computers in home sharing or Airplay any more unless we reset the ATV4. I also have ATV3s and an ATV2 that do not exhibit the same behavior.
Here's my setup, 2 ATV4s both connected to ethernet. Admittedly, they were connected to a TP Link ethernet switch but I have just connected one to the Airport Extreme to see if I can rule out the switch as being the issue. 2012 Macbook Pro connected by ethernet and home sharing.
I have tried signing out of home sharing on all devices but still have the same issue. I have to always restart the ATV4s when they are put to sleep in order for them to be available to Airplay or join home sharing but never had the issue with any earlier models.
I take it the ATVs have been given unique names. What device on your network is used for DHCP and is it always available when the ATVs wake up?
tt2
Yes, all ATVs have unique names and unique, static IP addresses. The Airport Extreme is in DHCP and NAT, every device on the network has a unique ID, and the Macbook is always online and available 24/7. The DHCP range on the Airport Extreme is 10.0.1.2 to 10.0.1.50 and the two ATV4s have an IP address of 10.0.1.61 and 10.0.1.62. I do have 2 airport expresses that are in bridge mode (one in the garage, one on other side of the house) and both connected by ethernet and static IP and extending the 5ghz and 2.4ghz network.
A somewhat speculative suggestion, but this might be one of those situations where allowing devices to configure automatically with DHCP might work better than static assignments. You ought to be able to make reservations on the Airport Extreme so the same addresses are assigned, e.g. http://www.macinstruct.com/node/553. This could potentially improve the results of whatever network discovery mechanisms are used.
tt2
Hey, that is a good suggestion. I will give that a whirl tonight when I get home. I sort of float back and forth between making the reservation on the AE and setting the static IP on the device (mostly depending on the device--like Aria scale...forget it...can't set a static IP and Roku is easier to reserve than to set) so that will be an easy thing to check and an easy fix if it works.
So, right now, I switched the ethernet connection to the actual AE, not the switch, which I will see if that did anything different when I get home and rule out the switch. Then I'll check the reservation vs. static IP on the device if that doesn't work.
If that doesn't work, I will try wireless just for kicks to see what happens. Last month, folks were having issues with wireless and seeing the issues I am seeing with home sharing and Airplay but I have been wanting to try that. Hopeful it doesn't come to that because I want to keep them wired in.
Thanks for the suggestion and I'll follow-up later today!
I hate to be dramatic, but you are my hero! This issue bugged me more than any issue I have had with any device. I cannot believe I didn't think to try this but I am so glad you did! Both ATV4s stayed connected to home sharing and Airplay after putting them to sleep last night and waking this morning.
I had most devices in reserve on the AE but for some reason went with static on the ATV4 devices. Thanks so much!
You're welcome, I'm glad it helped. 🙂
tt2
I am having the same issue and I am beyond frustrated. I have a MBP running iTunes 12.4.3.1 and an AppleTV4. I have rebooted everything (ATV, MBP, AirPort Extreme), set the ATV to DHCP, reset the home sharing on iTunes and the AppleTV. No joy when I try to connect to the "Computer" icon on the ATV.
When I go to the Music icon, I see about a third of my music that is in my library - 3300 songs versus the 9800 songs. If I can not see my computer in home sharing, where is the music coming from? Can't be from the iPhone - I only have 2800 songs on that.
I am at a complete loss to why I can not see my computer. Now, not sure if this has anything to do with it, but when I first turned the ATV on it wanted my password. Using the remote - and the correct password - it kept faulting back for me to enter my password. It wasn't until I got so fed up (more than 5 times) that I went to the remote app on the phone and entered it that way - and it took.
Any help would be greatly appreciated.
Thanks
Hi. I think the Music app is seeing songs on iTunes on the internet. Are your computer and ATV both on WiFi? Is the router the only WiFi access point? Have you checked the items here Get help with Home Sharing - Apple Support. particularly relating to the computer firewall?
No - My MBP is wifi but the ATV is hardwired. I have an AirPort Extreme and two Airport express placed around the house for maximum coverage. The ATV is hardwired via a netgear hub back to the AirPort Extreme. All of our devices (MBP, MBA, both ATV (2 & 4), both AirPort Express's, all three iPads and both iPhones all have DHCP reservations).
My firewall it turned off (at this time) - so the ports are a non-issue right now.
Could you try putting ATV 4 on WiFi, to see if it works then? Is the ATV 2 wired or WiFi? Can it see the Home Sharing? And just to clarify, I assume the netgear hub is a switch, not the hub we used long ago? Is everything connected to the AirPort Extreme, nothing going direct to the ISP's router/modem. Is the AE providing DHCP?
Just got home. Will try WIFI for ATV4. And yes, the NetGear is a Switch not ancient Hub - sorry, wrong terminology. Yes, everything is connected to the Extreme, nothing is going to the Cable Modem except the extreme and the Extreme is the DHCP Server. I have not tried it on the ATV2 - that's in another room that I rarely use.
OK. Sounds like your network config is good. The point is that the AE acting as router understands the Apple protocols, so it should be helpful. Are the AirPort Expresses acting as access points (wired to the router) or WiFi repeaters?
Just put both ATV2 & 4 on WiFi and the same results for both - telling me I need to turn on HomeSharing in iTunes - which it is already on. . .
Right now, both Airport Express's are off the network. When I put them back on, they will be extensions of the network (AP's) wired to the AE. So, basically, right now everything is going directly back to the Airport Extreme
ATV 4 Home Sharing
