Q: MBP'15 slow; shutdown issues; Need a Pro
Hey, I'm running El Capitan, 2015 retina Macbook pro MacbookPro11,4 -- wake up one morning to find everything laggy, every action happens abnormally slow. I've reset some simple things (SMC, RAM), cleaned up my hard drive, run utilities, etc.
The computer also shuts down when i close the lid instead of sleeping, and has shut off randomly a few times.
Doesn't look like RAM is being hogged, but after a bad shutdown the kernel_task hogs ~500 CPU for 15-30mins. It doesn't ever seem to shutdown properly.
I tried following http://www.rdoxenham.com/?p=259 to supposedly move my macbookpro11_4.plist file, but the file is not listed in the specified DIR (among the other 50 listings). Not sure why.
Thoughts?
Here's an etreCheck report from just now:
"
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-21 09:46:11
Download EtreCheck from https://etrecheck.com
Runtime 3:23
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Description:
Super slow and shutdown improperly when lid is closed (instead of sleeping)
MacBook Pro (Retina, 15-inch, Mid 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,4
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 63
Intel Iris Pro
Color LCD 3840 x 2400
OS X El Capitan 10.11.5 (15F34) - Time since boot: about 3 days
APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.78 GB (59.97 GB free)
Core Storage: disk0s2 250.14 GB Online
Apple Inc. Apple Internal Keyboard / Trackpad
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/Library/Extensions
[not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10 - 2016-07-20) [Support]
[not loaded] 7 Apple tasks
[loaded] 149 Apple tasks
[running] 82 Apple tasks
[not loaded] 47 Apple tasks
[loaded] 148 Apple tasks
[running] 95 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-07-10) [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-07-11) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]
[failed] com.wacom.wacomtablet.plist (2015-03-05) [Support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist (2015-09-23) [Support]
[loaded] org.gpgtools.gpgmail.enable-bundles.plist (2015-03-08) [Support]
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist (2015-03-08) [Support]
[loaded] org.gpgtools.gpgmail.updater.plist (2015-09-23) [Support]
[loaded] org.gpgtools.macgpg2.fix.plist (2015-03-08) [Support]
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-08) [Support]
[loaded] org.gpgtools.macgpg2.updater.plist (2015-03-08) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-07-10) [Support]
[loaded] com.adobe.agsservice.plist (2016-04-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loaded] com.microsoft.autoupdate.helpertool.plist (2016-05-17) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]
[loaded] org.gpgtools.gpgmail.patch-uuid.plist (2015-03-08) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2015-06-12) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-06-28) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[running] com.pcv.hlpramc.plist (2015-08-14) [Support]
[loaded] com.spotify.webhelper.plist (2016-07-13) [Support]
RecordIt Application (/Applications/RecordIt.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
[running] at.sause.Claquette.316192
[running] com.adobe.CCLibrary.265632
[running] com.adobe.CCXProcess.264992
[running] com.adobe.acc.AdobeDesktopService.9312.86BC038D-69CD-4242-8AA5-B454EE46F068
[running] com.adobe.accmac.265312
[running] com.etresoft.EtreCheck.265952
[loaded] com.google.Chrome.106592
[running] com.tinyspeck.slackmacgap.61152
[running] us.freshout.RecordIt.246112
[loaded] 401 Apple tasks
[running] 216 Apple tasks
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-07-10) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-12) [Support]
QuickTime Plugin: 7.7.3 (2016-06-03)
AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]
AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-12) [Support]
Default Browser: 601 - SDK 10.11 (2016-06-03)
PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-07-12) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2015-07-27) Check version
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
WebEx64: 1.0 - SDK 10.10 (2016-01-23) [Support]
Flash Player (2016-06-28) [Support]
GPGPreferences (2016-03-01) [Support]
Time Machine not configured!
226% Google Chrome Helper(28)
58% Google Chrome
48% WindowServer
44% softwareupdated
24% kernel_task
5.41 GB Google Chrome Helper(29)
1.27 GB kernel_task
475 MB softwareupdated
344 MB Google Chrome
328 MB Slack
663 MB Free RAM
15.00 GB Used RAM (3.49 GB Cached)
181 MB Swap Used
Jul 21, 2016, 04:00:02 AM ~/Library/Logs/DiagnosticReports/storeassetd_2016-07-21-040002_[redacted].crash
/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreassetd
Jul 20, 2016, 06:01:57 PM ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-07-20-180157_[redacted].crash
com.adobe.acc.AdobeDesktopService - /Library/Application Support/Adobe/*/Adobe Desktop Service.app/Contents/MacOS/Adobe Desktop Service
Jul 18, 2016, 11:19:58 AM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015_2016-07-18-111958_[redacted].cpu_resource.diag [Details]
/Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/Adobe Photoshop CC 2015
"
MacBook Pro with Retina display, OS X El Capitan (10.11.5), 2015 // 11,4
Posted on Jul 21, 2016 7:52 AM