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Q: MBP'15 slow; shutdown issues; Need a Pro

Hey, I'm running El Capitan, 2015 retina Macbook pro MacbookPro11,4 -- wake up one morning to find everything laggy, every action happens abnormally slow. I've reset some simple things (SMC, RAM), cleaned up my hard drive, run utilities, etc.

 

The computer also shuts down when i close the lid instead of sleeping, and has shut off randomly a few times.

 

Doesn't look like RAM is being hogged, but after a bad shutdown the kernel_task hogs ~500 CPU for 15-30mins.  It doesn't ever seem to shutdown properly.

 

I tried following http://www.rdoxenham.com/?p=259 to supposedly move my macbookpro11_4.plist file, but the file is not listed in the specified DIR (among the other 50 listings). Not sure why.

 

Thoughts?

 

Here's an etreCheck report from just now:

 

"

EtreCheck version: 2.9.13 (267)

Report generated 2016-07-21 09:46:11

Download EtreCheck from https://etrecheck.com

Runtime 3:23

Performance: Good

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

Description:

Super slow and shutdown improperly when lid is closed (instead of sleeping)

 

Hardware Information:

    MacBook Pro (Retina, 15-inch, Mid 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro11,4

    1 2.2 GHz Intel Core i7 CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 63

 

Video Information:

    Intel Iris Pro

        Color LCD 3840 x 2400

 

System Software:

    OS X El Capitan 10.11.5 (15F34) - Time since boot: about 3 days

 

Disk Information:

    APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 249.78 GB (59.97 GB free)

            Core Storage: disk0s2 250.14 GB Online

 

USB Information:

    Apple Inc. Apple Internal Keyboard / Trackpad

    Broadcom Corp. Bluetooth USB Host Controller

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    com.wacom.kext.ftdi (1.0 - SDK 10.10 - 2016-07-20) [Support]

 

System Launch Agents:

    [not loaded]    7 Apple tasks

    [loaded]    149 Apple tasks

    [running]    82 Apple tasks

 

System Launch Daemons:

    [not loaded]    47 Apple tasks

    [loaded]    148 Apple tasks

    [running]    95 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-07-10) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-07-11) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]

    [failed]    com.wacom.wacomtablet.plist (2015-03-05) [Support]

    [loaded]    org.gpgtools.Libmacgpg.xpc.plist (2015-09-23) [Support]

    [loaded]    org.gpgtools.gpgmail.enable-bundles.plist (2015-03-08) [Support]

    [loaded]    org.gpgtools.gpgmail.patch-uuid-user.plist (2015-03-08) [Support]

    [loaded]    org.gpgtools.gpgmail.updater.plist (2015-09-23) [Support]

    [loaded]    org.gpgtools.macgpg2.fix.plist (2015-03-08) [Support]

    [running]    org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-08) [Support]

    [loaded]    org.gpgtools.macgpg2.updater.plist (2015-03-08) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-07-10) [Support]

    [loaded]    com.adobe.agsservice.plist (2016-04-12) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-06-28) [Support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-05-17) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]

    [loaded]    org.gpgtools.gpgmail.patch-uuid.plist (2015-03-08) [Support]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-06-12) [Support]

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-06-28) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

    [running]    com.pcv.hlpramc.plist (2015-08-14) [Support]

    [loaded]    com.spotify.webhelper.plist (2016-07-13) [Support]

 

User Login Items:

    RecordIt    Application  (/Applications/RecordIt.app)

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Google Chrome    Application Hidden (/Applications/Google Chrome.app)

    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

 

Other Apps:

    [running]    at.sause.Claquette.316192

    [running]    com.adobe.CCLibrary.265632

    [running]    com.adobe.CCXProcess.264992

    [running]    com.adobe.acc.AdobeDesktopService.9312.86BC038D-69CD-4242-8AA5-B454EE46F068

    [running]    com.adobe.accmac.265312

    [running]    com.etresoft.EtreCheck.265952

    [loaded]    com.google.Chrome.106592

    [running]    com.tinyspeck.slackmacgap.61152

    [running]    us.freshout.RecordIt.246112

    [loaded]    401 Apple tasks

    [running]    216 Apple tasks

 

Internet Plug-ins:

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-07-10) [Support]

    FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-07-12) [Support]

    QuickTime Plugin: 7.7.3 (2016-06-03)

    AdobePDFViewerNPAPI: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]

    AdobePDFViewer: 15.016.20045 - SDK 10.11 (2016-06-03) [Support]

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-12) [Support]

    Default Browser: 601 - SDK 10.11 (2016-06-03)

    PepperFlashPlayer: 22.0.0.209 - SDK 10.6 (2016-07-12) [Support]

    JavaAppletPlugin: 15.0.1 - SDK 10.11 (2015-07-27) Check version

 

User internet Plug-ins:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    WebEx64: 1.0 - SDK 10.10 (2016-01-23) [Support]

 

3rd Party Preference Panes:

    Flash Player (2016-06-28) [Support]

    GPGPreferences (2016-03-01) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

       226%    Google Chrome Helper(28)

        58%    Google Chrome

        48%    WindowServer

        44%    softwareupdated

        24%    kernel_task

 

Top Processes by Memory:

    5.41 GB    Google Chrome Helper(29)

    1.27 GB    kernel_task

    475 MB    softwareupdated

    344 MB    Google Chrome

    328 MB    Slack

 

Virtual Memory Information:

    663 MB    Free RAM

    15.00 GB    Used RAM (3.49 GB Cached)

    181 MB    Swap Used

 

Diagnostics Information:

    Jul 21, 2016, 04:00:02 AM    ~/Library/Logs/DiagnosticReports/storeassetd_2016-07-21-040002_[redacted].crash

        /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oreassetd

    Jul 20, 2016, 06:01:57 PM    ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-07-20-180157_[redacted].crash

        com.adobe.acc.AdobeDesktopService - /Library/Application Support/Adobe/*/Adobe Desktop Service.app/Contents/MacOS/Adobe Desktop Service

    Jul 18, 2016, 11:19:58 AM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015_2016-07-18-111958_[redacted].cpu_resource.diag [Details]

        /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/Adobe Photoshop CC 2015

 

"

MacBook Pro with Retina display, OS X El Capitan (10.11.5), 2015 // 11,4

Posted on Jul 21, 2016 7:52 AM

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