Account balance got stolen

Question

Level 1

8 points

2days ago I added 700CNY in my apple account.

This account registered in China app marketplace.

Today I was washing my car and meanwhile I got receipt email sent by apple showing I just purchased something in a game.

***? I don't even know about this game!

I contacted apple support immediately.They reset my password.BTW I can not even reset my password by myself.

What happened next is no refund no explain how the one who stole my money be able to do this.

I won't add money to apple account any more.

iPhone 6 Plus

Posted on Jul 21, 2016 10:16 AM

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Answer 1

Level 7

29,306 points

Did apple verify the purchase was made or did you get spammed/conned?

see this document.

and go pee for pete's sake!

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Answer 2

Level 1

8 points

Nope,that account was registered on China marketplace doesn't need a SSN or US credit card.

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Answer 3

Level 10

278,297 points

The suggestion is that the email receipt you got was a fake, and that using links in it to investigate the alleged purchase may have given crooks access to your account. Try 识别来自 iTunes Store 的合法电子邮件 - Apple 支持.

tt2

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