Q: how do I reset once disadbled

Hi,

Follow the directions in this support article >  If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you are referring to your Apple ID password then you have a problem.

For Problems With Your Apple

 

1. Forgot iCloud Password
2. Forgot Apple ID
3. Apple ID - Apple Support
4. Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
5. About your Apple ID email addresses - Apple Support
6. Get help with Apple ID

But if you really mean your Lock Screen passcode:

Forget your Passcode

 

1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

 

Forgotten Restrictions Passcode Help

 

1. iPad,iPod,iPod Touch Recovery Mode
2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support

 

You need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the option to restore as New or from a backup, be sure to choose New.

 

You can restore from a backup if you have one from BEFORE you set the restrictions passcode.

 

If none of the above work for you, then:

 

Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.    1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the        other end of the cable connected to your computer's USB port.    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds        until the red slider appears, then slide the slider. Wait for the device to turn off.                 * If you cannot turn off the device using the slider, press and hold the                 Sleep/Wake and Home buttons at the same time. When the device turns off,                 release the Sleep/Wake and Home buttons.     3. While pressing and holding the Home button, reconnect the USB cable to the        device. The device should turn on. Note: If you see the battery charge warning,        let the device charge for at least ten minutes to ensure that the battery has some        charge, and then start with step 2 again.   4. Continue holding the Home button until you see the "Connect to iTunes" screen.        When this screen appears you can release the Home button:   5. If necessary, open iTunes. You should see the following "recovery mode" alert:   6. Use iTunes to restore the device.

 

If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Hi

Go to  support.apple.com

Cheers

Brian