dansoje

Q: user account login since update to OS x 10.11.6

i recently upgraded to OS x 10.11.6 (El-captain). the download was successful and the installation as well. after the restart , i provided my password to login but the progress bar is stuck at 100% after accepting login for two days now. i have checked the disk utility , hard drive is ok. i even reinstalled but same issue. i even used cmd-option+r+p. still same issue. please folks i need your help. thanks

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Jul 21, 2016 2:32 PM

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Q: user account login since update to OS x 10.11.6

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  • by Linc Davis,

    Linc Davis Linc Davis Jul 21, 2016 3:02 PM in response to dansoje
    Level 10 (207,983 points)
    Applications
    Jul 21, 2016 3:02 PM in response to dansoje
    1. What backups do you have?
    2. Do you have more than one user account?
  • by dansoje,

    dansoje dansoje Jul 21, 2016 3:13 PM in response to Linc Davis
    Level 1 (9 points)
    Mac OS X
    Jul 21, 2016 3:13 PM in response to Linc Davis

    Just the time machine.

    I have just one user account

  • by Linc Davis,

    Linc Davis Linc Davis Jul 21, 2016 4:18 PM in response to dansoje
    Level 10 (207,983 points)
    Applications
    Jul 21, 2016 4:18 PM in response to dansoje

    The advanced shortcut below, if it works, may save you the need for a clean reinstallation of OS X. Take these steps only if you feel confident that you can follow the instructions.

    1. If you don't already have a current backup of all data, please back up now. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    2. Disconnect all external storage devices.

    3. Start up in Recovery mode. Select a language, if prompted. The OS X Utilities screen will appear. One of the options is to install OS X. That's not what you're going to do.

    4. This step is only necessary if you use FileVault 2. If you don't know what FileVault is, you're not using it. Go to the next step. Otherwise, launch Disk Utility, then select the icon of the FileVault volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another drive icon. Select Unlock from the File menu and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.

    5. Select Get Help Online. Safari will launch. While in Recovery, you'll have no access to your bookmarks, but you won't need them. Load this web page.

    6. Triple-click anywhere in the line below to select it:

    for f in /V*/*/var/folders/*/*/0/*.csstore; do mv $f ${f%/*}/../T/; done

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    7. Quit Safari. You'll be returned to the OS X Utilities screen.

    From the menu bar, select

              Utilities Terminal

    The Terminal application will launch. Paste into the Terminal window by pressing the key combination command-V.

    Wait for a new line ending in a hash sign (#) to appear. Quit Terminal to be returned to the main screen.

    8. Select

               Restart

    from the menu bar.

  • by JonSharp,

    JonSharp JonSharp Aug 7, 2016 1:16 AM in response to Linc Davis
    Level 1 (4 points)
    Mac OS X
    Aug 7, 2016 1:16 AM in response to Linc Davis

    This worked for me. Could log into other user accounts. But not main User (admin) account. You are a life saver!