HT205648: If your iPad Pro stops responding and the screen is black

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nanamom05

Q: Ipad mini 2 freezes

I have a new iPad mini 2. It freezes up a lots. I use to used to have a kindle fire never had that problem.  How can I get it to stop doing that?

 

THank you,

iPad mini 2, null

Posted on Jul 21, 2016 4:23 PM

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Q: Ipad mini 2 freezes

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  • by Malignance,

    Malignance Malignance Jul 21, 2016 4:23 PM in response to nanamom05
    Level 5 (4,470 points)
    iPhone
    Jul 21, 2016 4:23 PM in response to nanamom05

    If you could provide us with more detail about the issue(s) you are having it will help us to help you.

     

    Try a Reset: Press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. -- Note: No Data will be lost

  • by nanamom05,

    nanamom05 nanamom05 Jul 21, 2016 5:19 PM in response to Malignance
    Level 1 (8 points)
    iPad
    Jul 21, 2016 5:19 PM in response to Malignance

    The iPad stops working like if playing a game it will stop.  The only way to start it up again is to close the apps opened.  This is when there is only a few apps opened.  Like I stated above my kindle did not do this.  I bought the ipad hoping for a better product.

     

    Thank you for answering.