can someone please help me restore my ipod5 a1421 it wont restore. keep getting build error and the ipod is locked at passcode because it was restarted. used different computers already and it still wont restore.

ipod 5 help a1421

iPod touch, a1421

Posted on Jul 21, 2016 10:54 PM

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3 replies

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Jul 22, 2016 12:32 AM in response to elyssarules333

What is the exact wording of the error message(s)?

Get help with iOS update and restore errors - Apple Support

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Jul 22, 2016 11:23 AM in response to lllaass

this device isn't eligible for the request build.

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Level 10

210,519 points

Jul 22, 2016 12:00 PM in response to elyssarules333

If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes - Apple Support https://support.apple.com/en-us/HT204770#solve

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can someone please help me restore my ipod5 a1421 it wont restore. keep getting build error and the ipod is locked at passcode because it was restarted. used different computers already and it still wont restore.

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