iTunes charged me without buying anything

iiTunes charged me on music that I did not buy, how can I get my money back

iPhone 5, iOS 9.3.3

Posted on Jul 22, 2016 1:34 AM

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1 reply

Jul 22, 2016 1:38 AM in response to Tato59

Does it show on your account's purchase history (if you are a family organiser in family sharing members purchases will be charged to you if they don't have a balance on their own account) : See your purchase history in the iTunes Store on a Mac or PC - Apple Support ?


If you've changed/added payment details you will have received a temporary store holding charge (to check that the details are correct and valid) which your card issuer should automatically remove within a few days or so : About payment card authorization holds in the iTunes Store - Apple Support


If it's an actual charge and shows on your purchase history and you don't think that you should have been charge, contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

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iTunes charged me without buying anything

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