Jarencibia

Q: Photos on iCloud lost!

This started when my iPhone 5s had a fit and got stuck on boot (Apple logo), i tried different ways to correct this without making a recovery to no avail, as i was confident that all my information was on iCloud i bit the bullet and made a recovery trought iTunes, it went ok, and when the phone finally booted, i put again my Apple ID, and as a normal setup waited for iCloud to do it's thing. This resulted on my entire photo gallery LOST!, not to mention notes, mail settings. etc!.

 

I want to know if it's possible to restore a backup from iCloud calling Apple support, because i cannot see any of these files on my icloud page, nor on my other device (a 1st gen iPad).

iPhone 5s, iOS 9.3.3

Posted on Jul 22, 2016 12:08 AM

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Q: Photos on iCloud lost!

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