MacBook Pro Display is black and not responding.
I have a problem with my MacBook Pro, when I turn on the computer the Display is black and not responding. Any help will be really appreciated!
MacBook Pro with Retina display
I have a problem with my MacBook Pro, when I turn on the computer the Display is black and not responding. Any help will be really appreciated!
MacBook Pro with Retina display
- Try connecting an external display to help determine if you have a display problem
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If you get the startup chime, connect the MBP to a monitor. If the monitor is also black, there is a GPU problem with the MBP. If the Monitor shows a good image, there is a display or display connection problem. An appointment at an Apple store genius bar will result in a definitive diagnosis. The evaluation will be free.
Ciao.
Was this ever dropped or had liquid spilled on it?
No, not something like this. It just happened when I tried to turn on the laptop. (It could have been that when I switched off the laptop some applications were still running.)
I don't get the startup chime. I tried to connect to an external monitor. The only difference is that the screen the I saw there was gray, instead. I tried to reset SMC and NVRAM/PRAM, but no positive results. Thanks for your reply, I am thinking to visit an Apple store.
Hi there, thanks for the reply. Actually, I tried to reset SMC and NVRAM/PRAM, but it didn't help for me, though I have noticed that it did work for many others. I am thinking to go to an Apple Store, I hope it is not something very serious.
If there is no chime and nothing on the screen the CPU is probably not turning on. This logic board will likely need to be repaired.
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MacBook Pro Display is black and not responding.