MacBook Pro Display is black and not responding.

I have a problem with my MacBook Pro, when I turn on the computer the Display is black and not responding. Any help will be really appreciated!

MacBook Pro with Retina display

Posted on Jul 22, 2016 4:41 AM

Reply
7 replies

Jul 22, 2016 7:15 AM in response to kamberaj

- Try connecting an external display to help determine if you have a display problem

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX


If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

https://www.apple.com/retail/geniusbar/

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MacBook Pro Display is black and not responding.

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