Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't play youtube video

I'm using macbook pro 2011 and i can't play any youtube videos. i already do anything from check javascript and flash player. i also already update flash player and all browser to the latest update but still it won't work. I'm using safari chrome and firefox all of them can't play any youtube videos. it happen since i update to the latest flash player update.

Posted on Jul 22, 2016 7:29 AM

Reply
1 reply

Jul 22, 2016 8:01 AM in response to evananggrawan

Are you shown an error message? If so what is it?

What OS are you using?

what versions of Safari, Chrome, Firefox are you using?

are you using any 3rd party utility (clean my mac, mac keeper, little snitch, wire shark, etc.)? If so remove it as per the developers directions on their website.

are you using a mac anti virus solution? If so remove it, see above.

are you using any plug-in that could prevent videos from playing?


boot into safe mode

Try safe mode if your Mac doesn't finish starting up - Apple Support

for Safari and Firefox download flash from this site and only this site.

https://get.adobe.com/flashplayer/

any other site that directs you to a download of flash should be always be avoided.


Chrome has flash built in and you should update Chrome itself.


If the problem is still there post an etrecheck report for further analysis

www.etrecheck.com

can't play youtube video

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.