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All replies
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Helpful answers
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Jul 22, 2016 9:12 AM in response to Jose Mendiolaby seventy one,You may find that resetting the NVRAM will help. here is Apple's document with instructions.
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Jul 22, 2016 9:38 AM in response to seventy oneby Jose Mendiola,Thanks a lot for the help. Unfortunately it didn't work
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Jul 22, 2016 9:56 AM in response to Jose Mendiolaby seventy one,Oh dear. I'm reluctant to suggest resetting the SMC because, although it helps with many trackpad problems, gestures is not usually the case. You could try re-setting the trackpad entirely rather than re-setting the one failing gesture ... but somehow I think you have been through this exercise. I cannot believe that this could be an interference problem but just in case, have you introduced anything new into the environment like a phone hub or Wacom tablet?
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Jul 22, 2016 1:47 PM in response to seventy oneby Jose Mendiola,Thanks for the help! but it didn't work either. That's odd because is only that gesture which is not working. No new hardware whatsoever
I'll guess I'll have to contact Apple Care
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Jul 23, 2016 9:23 AM in response to Jose Mendiolaby dwitherspoon,Have you been able to get this fixed? I am having the same problem.
Cheers
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Jul 23, 2016 9:30 AM in response to Jose Mendiolaby dwitherspoon,I also noticed that when it pairs on the 10.11.6 that the magic mouse icon shows up.
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Jul 23, 2016 9:33 AM in response to Jose Mendiolaby dwitherspoon,I found this by searching around and it seems this person had the same issue as us.
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Jul 23, 2016 9:42 AM in response to Jose Mendiolaby dwitherspoon,I was able to fix mine by re-pairing. So I turned off my magic trackpad 2 and then used my Macbook pro trackpad to remove the pairing from the bluetooth preferences. Once it was removed, I just turned back on my magic trackpad 2 and this time it recognized it as a trackpad and not a magic mouse.
Hope that this works for you.
Cheers,
David
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Jul 24, 2016 1:51 PM in response to dwitherspoonby Jose Mendiola,I've taken some days off and I'll get back to the computer next Thursday and try this out. Thanks for the help!