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Helpful answers
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Jul 23, 2016 8:58 AM in response to phoeby jdo_apple,Hello phoe,
Thank you for using the Apple Support Communities. I know having an issue saving your file in the correct resolution is not what you expect. If I understand correctly, you are able to change the resolution of your file in QuickTime Pro, but unable to save that change. The issue may be in how you are actually saving the movie. To save a movie with specific playback settings, you will want to use the steps below in the QuickTime User's Guide .Saving a Movie with Specific Playback Settings
With QuickTime Pro, you can specify how a movie should open and play, what happens
when the movie finishes, and the method QuickTime uses to resize the video.
To specify playback options:
1 Choose Window > Show Movie Properties.
2 Select the movie name, and then click Presentation.
3 Select the desired options.
4 Save the movie.
You can alternatively use the steps listed in the following article to export your movie to a different file format and resolution:
Export movies to other file formats and resolutions - QuickTime Player Help
Cheers!
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Jul 23, 2016 10:57 AM in response to jdo_appleby phoe,The above does not work - I selected the option to display in widescreen but it still displays 4:3 when I open the save file.
The other method to save it as a MOV, does work, but I really would prefer to save them as .m4v files so they display well on apple TV.
A little more detail on what i am trying to do -- I have some 5-10 minute DV videos (to convert to m4v) that are all 4:3 ratio but should be 16:9. I have used quicktime 7 before to easily convert them using the movie properties/video track/visual settings method. For some reason, now the changes just aren't taking hold on the resulting saved videos.
I also can change it by importing into DVD studio pro, and using the features there, but then I have to make a dvd.
Thank you so much for help on this.
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Jul 23, 2016 11:20 AM in response to phoeby irina_w,Great, thanks for the follow up as that really helps. Since you're able to get the file in 16:9 as a MOV file, you should be able to open that MOV file in QuickTime, and then use the Export option again and select an Apple TV specific format, since that is the result you're looking for. I just tested this with a MOV file and was able to replicate your situation. Since there is a difference in formats for each Apple TV generation, click this link to figure out which option is best for you:
Export movies to other file formats and resolutions - QuickTime Player Help
Cheers and have a great day!
