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All replies
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Helpful answers
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Jul 22, 2016 2:38 PM in response to Lmbsopranoby Jonathan UK,Hi
If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch, Apple recommends that you remove your watch and consult a doctor / physician before wearing it again.
Skin reactions can be a result of various causes including allergies (eg to nickel), extended exposure to irritants (eg soap or sweat) and/or wearing the band too tightly or too loosely.
Apple also advises that the watch should be removed from your wrist and turned off if it experiences above-normal temperatures or becomes uncomfortably warm.
If you are concerned about a potential hardware issue with your watch, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having it checked under warranty:
- Contact - Official Apple Support
- https://twitter.com/applesupport
- http://www.apple.com/retail/gen`iusbar/
More information:
Keep Apple Watch within acceptable operating temperatures - Apple Support
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Jul 22, 2016 2:38 PM in response to Lmbsopranoby Carolyn Samit,You may be sensitive to the materials in the band > Wearing Apple Watch - Apple Support
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Jul 22, 2016 2:41 PM in response to Lmbsopranoby Jonathan UK,Lmbsoprano wrote:
Can I return this watch?
Return policies vary by country.
In the US, for example, Apple offers a 14-day standard return policy.
Only Apple can advise whether you can return your watch (this is a user-based community - you are not talking with Apple here).
More information:
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Jul 22, 2016 2:41 PM in response to Lmbsopranoby ChrisJ4203,If you are within 14 days of purchase, you can return the device. As far as pain and numbness, it is possible that you are wearing it too tight, or your wrist is not used to the shape of the back of the watch.
There is a very lengthy thread here in the forum about persons stating the watch is emitting some type of energy that is causing multiple health issues, which is not true. Try loosening the strap, or slightly changing the position of the watch. If the pressure on your wrist is more than you can stand, then you may not be a candidate for the watch. You would probably want to consider returning it.