Apple ID and ICloud

I am trying to sign out of my Icloud on my Iphone but in order to do that i have to enter my password which I have forgotten so i enter my Apple ID but then it says its invalid, not an Apple ID. I have check it and it is the Apple ID. What do I do?

Posted on Jul 22, 2016 7:13 PM

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3 replies

Jul 22, 2016 7:27 PM in response to drew8687

Hey drew8687,


I would first try logging on to appleid.apple.com just to be sure that it is an actual Apple ID. I do not believe that there is a termination of account due to inactivity so I would triple check that you haven't miss-typed or misplaced a symbol.

In order to reset your password, you may go to appleid.apple.com and click on "Forgot Apple ID or Password"


Your iCloud and Apple ID will be the same email address.

Best Regards,

PFinnegan

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Apple ID and ICloud

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