I tried to charge my iphone 4s but not loaded

Good morning! A few days ago I tried to charge my iphone 4s but not loaded , using it has fully downloaded , and now I no longer use it ; I already changed the electrical outlet and USB cable but nothing . What could I do? Thanks and I wait answers

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iPhone 4S, iOS 9.3, null

Posted on Jul 23, 2016 6:36 AM

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7 replies

Jul 23, 2016 6:46 AM in response to siml_27

Hi,

From what I understand, you have recently had charging issues with your iPhone 4S, and now it won't work at all. I'd be curious to know how it doesn't work exactly : does the screen stay black? Does it turn white or blue? Does it display an Apple logo then turn off again?

Either way : have you tried force restarting it (see Restart your iPhone, iPad, or iPod touch - Apple Support)? Have you tried force restarting it while it was plugged into power, then wait for a whole hour to make sure it had enough time to charge before you attempt to turn it on again?

Jul 23, 2016 7:07 AM in response to siml_27

If you already troubleshooted the issue, the next step is to have a certified technician look at it.


Apple offers different service options based on your location and warranty status : Apple Stores, Apple Authorized Service Providers, Mail-In repairs, service set up by your carrier, etc.

You can go to this website to see which options are available in your country and contact Apple : https://getsupport.apple.com/

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I tried to charge my iphone 4s but not loaded

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