reset ipad

my ipad is activation ipad page,

I don't remember the apple ID or the password

I need to reset it and create I new account

I got the ipad box and bill what I can do ?

Posted on Jul 23, 2016 10:57 AM

Reply
1 reply

Jul 23, 2016 12:22 PM in response to eman_ibrahim

Are you still logged into the account anywhere so that you can look it up ? Or do you have any of the account's downloads in your computer's iTunes library so that you can do 'get-info' on them and see the id ? If not have you tried : If you forgot your Apple ID - Apple Support ?


If you can find your id, to then reset its password : http://appleid.apple.com


If you still can't find it, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used) then you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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reset ipad

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