HT201084: Family Sharing and Apple ID for your child
Learn about Family Sharing and Apple ID for your child
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All replies
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Helpful answers
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Jul 24, 2016 3:47 AM in response to Zaskarby King_Penguin,Your sons are logged into their own accounts on the device/computer that you are trying to buy items from ? It should automatically use their balance for their purchases (you/they have gone through with an actual purchase and it charges your card, or have you/they only got as far as being asked for the card's details ?), if it's not contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html
sending a gift to myself from one of their accounts but this ended charging my credit card rather than using up the available credit
That is how gifting works, you cannot use an account's balance for gifting an amount (nor an app, song etc).
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Jul 25, 2016 6:41 AM in response to King_Penguinby Zaskar_Pal,Thanks. I was looking for a solution to a problem that didn't exist. We had never tried to purchase anything however when we did it used the credit and not my credit card.