Q: Airplay apple tv

Airplay issue, unable to get mirroring of computer to the apple tv screen,.......the "turn on apple" symbol menu line, remain black when click on it will not turn blue, and does not allow for selection for turning it on from the airplay icon. Only "Open display preferences" shows up. click on it take you to a screen but still does not allow you to turn airplay from off to on position, Note all other functions work on apple tv, movies, photos, music etc, ???

Posted on Jul 23, 2016 1:07 PM

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Q: Airplay apple tv

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by Carolyn Samit,

Carolyn Samit Jul 23, 2016 1:10 PM in response to blackhawk1966
Level 10 (120,655 points)

Apple Watch

Jul 23, 2016 1:10 PM in response to blackhawk1966

Hi,

Check system requirements here > Use AirPlay to display video from your Mac on an HDTV - Apple Support
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by lllaass,

lllaass Jul 23, 2016 1:12 PM in response to blackhawk1966
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Desktops

Jul 23, 2016 1:12 PM in response to blackhawk1966

What model Mac Pro desktop computer?
Did it work before?
Have you rebooted the router and ATV?
Can you use the ATV to play media from the internet?
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by blackhawk1966,

blackhawk1966 Jul 23, 2016 1:21 PM in response to Carolyn Samit
Level 1 (5 points)

Desktops

Jul 23, 2016 1:21 PM in response to Carolyn Samit

Tried all that, mac pro, work with my apple tv at another location, airplay symbol is up in menu area but will not turn blue when click on it, so like not reading the each other for this mirroring function?
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by blackhawk1966,

blackhawk1966 Jul 23, 2016 1:25 PM in response to blackhawk1966
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Desktops

Jul 23, 2016 1:25 PM in response to blackhawk1966

other thing i can go to airplay tv click on and off and it communicates with my symbol on my computer by dropping and returning when clicking on and off on tv screen airplay so that works go figurer!
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by Diana.McCall,

Diana.McCall Jul 23, 2016 1:50 PM in response to blackhawk1966
Level 4 (2,972 points)

Apple TV

Jul 23, 2016 1:50 PM in response to blackhawk1966

What version is your Mac OS?
What version Apple TV do you have? If it's ATV 4, what t OS?
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by blackhawk1966,

blackhawk1966 Jul 23, 2016 2:13 PM in response to Diana.McCall
Level 1 (5 points)

Desktops

Jul 23, 2016 2:13 PM in response to Diana.McCall

el capitan 10.11.5

a1378 m0del 2011

802.11 wifi

now, mirroring has nothing to do with being connected to cable or direct tv, right, in depend of that!
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by blackhawk1966,

blackhawk1966 Jul 23, 2016 2:35 PM in response to blackhawk1966
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Desktops

Jul 23, 2016 2:35 PM in response to blackhawk1966

tried up date software of the apply tv, does that require cable or direct tv to accomplish?
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by blackhawk1966,

blackhawk1966 Jul 23, 2016 2:39 PM in response to blackhawk1966
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Desktops

Jul 23, 2016 2:39 PM in response to blackhawk1966

its friend of mine who had this apple tv product for 5 years never used it NMMM
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by lllaass,

lllaass Jul 23, 2016 2:40 PM in response to blackhawk1966
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Desktops

Jul 23, 2016 2:40 PM in response to blackhawk1966

The ATV needs an internet connection to update. Either via wifi or Ethernet
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by blackhawk1966,

blackhawk1966 Jul 23, 2016 2:45 PM in response to lllaass
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Desktops

Jul 23, 2016 2:45 PM in response to lllaass

that probably the problem then its older apply tv unit so think that could be the issue?
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by lllaass,

lllaass Jul 23, 2016 3:03 PM in response to blackhawk1966
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Desktops

Jul 23, 2016 3:03 PM in response to blackhawk1966

You said "mac pro, work with my apple tv at another location".

Re you saying you can Airplay mirror to the same TV connected to the same network?
How is the TV and Mac connect to the network? wifi? Ethernet?
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by Diana.McCall,

Diana.McCall Jul 23, 2016 4:21 PM in response to blackhawk1966
Level 4 (2,972 points)

Apple TV

Jul 23, 2016 4:21 PM in response to blackhawk1966

Your Apple TV is version 2. The current software is version 6.2.1, updated in Sept. 2014. You can check for that in Settings, probably under General>About. Your OS X is current, so should be OK.

Do you see the Apple TV listed when you open the AirPlay menu? Are ATV and computer on the same network? Does it change if you wake up ATV after the computer?
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Q: Airplay apple tv

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by Carolyn Samit,

by lllaass,

by blackhawk1966,

by blackhawk1966,

by Diana.McCall,

by blackhawk1966,

by blackhawk1966,

by blackhawk1966,

by lllaass,

by blackhawk1966,

by lllaass,

by Diana.McCall,

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