iTunes Store on IPhone 6 asking for Apple ID password daily

This week my ICloud got hacked and I got locked out of my IPhone 6. I acted immediately and changed my Apple ID/ICloud password. However since then, I'm getting daily prompts on my phone from ITunes to enter my Apple ID. Is there a way to stop these prompts? Thank you!

iPhone 6, iOS 9.3.2

Posted on Jul 23, 2016 3:31 PM

Reply
2 replies

Jul 24, 2016 11:06 AM in response to yacdoodle

Hello yacdoodle,

Thanks for that info and choosing the Apple Support Communities. I know how important getting your password issue resolved is to you! Good news is I had a similar issue and here is how I resolved it:

1. Go to Settings > iTunes & App Store and sign out of your Apple ID. Then force close the Settings app.

Force an app to close on your iPhone, iPad, or iPod touch

2. Restart your iPhone as the shut down and start up process is important to keep the iPhone software running properly:

Restart your iPhone, iPad, or iPod touch

3. Then sign back into your Apple ID with the correct password at Settings > iTunes & App Store. Here are other services that use your Apple ID that you may want to correct the password with:

What to do after you change your Apple ID email address or password

Cheers!

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iTunes Store on IPhone 6 asking for Apple ID password daily

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