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I have a issue with my browser(google chrome) when I open it it's pixelated and its annoying same with safari. I reset my laptop to factory settings thinking it was going to fix the issue but it didn't. I have aMacBook Pro (Retina, 13-inch, Early 2015) running os x el capitan 10.11.6
MacBook Pro with Retina display, OS X El Capitan (10.11.6)
Can you post a screen shot?
Can you post a screen shot?
Check that your screen resolution is set to best for display and not scaled lower.
If that is not the issue, please kindly provide screenshots of said problem.
This is the best example I could find besides my bookmarked bar
This does not look pixelated on my screen.
Either you have a problem with the screen or gpu, or - more likely, some sort of software conflict that is affecting the way the browsers are displaying.
A few things worth trying:
1) Restart in Safe Mode (hold down the Shift key immediately after pressing power).
This will be slow to start, work slowly and you may even see the screen redrawing at times. All of that is normal. If in Safe Mode you see the pages clearly, however, it will tell us that either there was some corrupt cache (in which case the issue should now be solved) or there is some software conflict.
2) Restart normally. If all is well now, great. If not, download and run Etrecheck (a utility by a respected member of this community) and post its full report here.
EtreCheck version: 2.9.13 (267)
Report generated 2016-07-24 12:19:05
Download EtreCheck from https://etrecheck.com
Runtime 1:22
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
blurry
Hardware Information:ⓘ
MacBook Pro (Retina, 13-inch, Early 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 57
Video Information:ⓘ
Intel Iris Graphics 6100
Color LCD 2560 x 1600
System Software:ⓘ
OS X El Capitan 10.11.6 (15G31) - Time since boot: less than an hour
Disk Information:ⓘ
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (106.35 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information:ⓘ
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper:ⓘ
Mac App Store and identified developers
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 166 Apple tasks
[running] 66 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 47 Apple tasks
[loaded] 155 Apple tasks
[running] 88 Apple tasks
Launch Agents:ⓘ
[loaded] com.google.keystone.agent.plist (2016-07-24) [Support]
Launch Daemons:ⓘ
[loaded] com.google.keystone.daemon.plist (2016-07-24) [Support]
User Login Items:ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Other Apps:ⓘ
[running] com.etresoft.EtreCheck.86752
[running] com.google.Chrome.60512
[loaded] 398 Apple tasks
[running] 170 Apple tasks
Internet Plug-ins:ⓘ
Default Browser: 601 - SDK 10.11 (2016-07-24)
QuickTime Plugin: 7.7.3 (2016-07-24)
3rd Party Preference Panes:ⓘ
None
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
4% WindowServer
3% fontd
2% kernel_task
1% Dock
0% cloudpaird
Top Processes by Memory:ⓘ
669 MB kernel_task
369 MB Google Chrome Helper(2)
188 MB Google Chrome
164 MB mdworker(8)
82 MB Dock
Virtual Memory Information:ⓘ
4.15 GB Free RAM
3.85 GB Used RAM (1.74 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Jul 24, 2016, 12:08:42 PM Self test - passed
Jul 24, 2016, 12:56:23 AM /Library/Logs/DiagnosticReports/Google Chrome_2016-07-24-005623_[redacted].hang
/Applications/Google Chrome.app/Contents/MacOS/Google Chrome
Jul 23, 2016, 09:00:43 PM /Library/Logs/DiagnosticReports/IMDPersistenceAgent_2016-07-23-210043_[redacted ].crash
/System/Library/PrivateFrameworks/IMDPersistence.framework/XPCServices/IMDPersi stenceAgent.xpc/Contents/MacOS/IMDPersistenceAgent
Jul 23, 2016, 09:00:42 PM /Library/Logs/DiagnosticReports/quicklookd_2016-07-23-210042_[redacted].crash
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/MacOS/quicklookd
I did what you first suggested but that didn't fix the issue. Before I had this issue I used OmniDiskSweeper, to get rid of "other" storage taking up space on my laptop. After using this I started to notice the blurry browser, It's only when I launch it other then that I don't have any issues with my laptop.
Chrome is crashing. Try uninstalling it and reinstalling it. If you use Safari, does the same thing happen?
I've uninstalled chrome I still have the issue. Its also on safari..
Before I had this issue I used OmniDiskSweeper, to get rid of "other" storage taking up space on my laptop.
Can you remember what exactly it was you were getting rid of?
I only remember deleting something in user but other then that I don't remember what else I deleted : /
Desperate times call for desperate measures: try installing the 10.11.6 Combo Update over your current system: https://support.apple.com/kb/dl1885?locale=en_US
(As always: be sure to have a backup of everything you don't want to lose.)
This didn't resolve my issues 😕
pixelated screen
