Melshimber2
Level 1 (29 points)
Desktops

Q: Magic Mouse 1 on OS x 10.11.6

Hiya

 

I have just upgraded to 10.11.6 (yesterday) and since the update I can't get my Magic Mouse 1 to connect. I have tried

  1. deleting the bluetooth.plist,
  2. unpairing the mouse and trying to add (when I try to re-add the device it can't be found), and
  3. changing the batteries for a fresh set of Durcell.

 

Any ideas on how to fix? Is this a common problem or could my mouse have just broken?

 

Thanks

 

Mike

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Jul 24, 2016 3:32 AM

Close
Melshimber2

Q: Magic Mouse 1 on OS x 10.11.6

  • All replies
  • Helpful answers

  • by Christopher Lim,

    Christopher Lim Christopher Lim Jul 24, 2016 4:16 AM in response to Melshimber2
    Level 2 (288 points)
    Mac OS X
    Jul 24, 2016 4:16 AM in response to Melshimber2

    I am also on 10.11.6 and using a first-gen magic mouse, however I am unable to recreate the issue, note, I am using a 2012 MacBook Air though. Some standard troubleshooting methods can be found on an Apple Page here, additional third party information can also be found here. You can also try resetting the SMC and the PRAM, found here, and here, respectively. You shouldn't lose any information and there shouldn't be any harm in doing so. Also, do you have any issues with any other bluetooth devices? If you run any bluetooth utilities like Notifyr and MacID, they might also interfere with your bluetooth connections.

  • by Melshimber2,

    Melshimber2 Melshimber2 Jul 25, 2016 11:50 AM in response to Melshimber2
    Level 1 (29 points)
    Desktops
    Jul 25, 2016 11:50 AM in response to Melshimber2

    Hiya - thanks for the reply. I have tried all of those and still nothing from my Mouse.  Very strange really, don't really want to buy a new one but might have no choice!

  • by Melshimber2,

    Melshimber2 Melshimber2 Aug 1, 2016 12:00 PM in response to Melshimber2
    Level 1 (29 points)
    Desktops
    Aug 1, 2016 12:00 PM in response to Melshimber2

    I have managed to isolate the problem! The mouse was connecting to my iMac mini rather than the MacBook Pro. . . a hang up from when I had the mini as the main computer. Don't know why it has suddenly started connecting more quickly to the 'server'. Oh well, problem solved.

     

    M

  • by KiltedTim,

    KiltedTim KiltedTim Aug 1, 2016 12:02 PM in response to Melshimber2
    Level 9 (55,063 points)
    iPhone
    Aug 1, 2016 12:02 PM in response to Melshimber2

    Might just be your mouse. Mine has been working fine.

  • by benfdx,

    benfdx benfdx Aug 9, 2016 5:42 PM in response to Melshimber2
    Level 1 (4 points)
    Aug 9, 2016 5:42 PM in response to Melshimber2

    thanks for helping me out with my mouse issue. what you suggested worked.....lol