Q: transfer music to new iphone 6s
I recently upgraded my phone from an iphone 6 to iphone 6s. All data was successfully transferred. I can see my music in itunes and imusic, but it has not downloaded and won't play. I have tried syncing the account to my computer and I can not even manually transfer music to my new phone. (ibooks were even automatically transferred). It also keeps asking me to put in my apple id but even after I hit OK, it immediately asks me again. (not saying ID is wrong and I have checked several times to make sure I am putting in the correct one.) I just want to be able to play my music from my new phone!!!
iPhone 6s, iOS 8.0.2
Posted on Jul 24, 2016 7:57 AM
Congratulations for your new iPhone!
I use my iPhone to listen to music pretty much all the time, so I can definitely see how you would want that fixed quickly.
If I were you, I would start by the basic steps :
- If you haven't already, restart the iPhone at least once.
- If you haven't already, update the iPhone (see Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support).
- Go in your Settings, in App and iTunes Stores, tap your Apple ID, enter your password if it asks you to, then sign out, then sign back in.
- On your computer, update iTunes (see Get the latest version of iTunes - Apple Support).
- Make sure your computer is authorized in iTunes (Authorize your computer in iTunes - Apple Support).
Does the issue happen with all your songs, or just songs from a specific origin (songs you purchased from the iTunes Store, songs you downloaded from Apple Music or songs you imported into iTunes yourself)?
Posted on Jul 24, 2016 8:10 AM